“After years of using Philips Sonicare toothbrushes I decided to change to Spotlight's Pro brush. It looks very good but is really quite poor at cleaning my teeth, leaving much more plaque than any Philips brush has in the past. This despite being particularly careful and going beyond the standard 2min setting to brushing for 3mins. As the design and function of the unit itself seems fine, I can only put the poor performance down to the performance of the brushes themselves. Disappointed that the returns policy doesn't allow me to return it.”
Thank you for your feedback, and we're sorry to hear you're not satisfied with your Sonic Pro toothbrush. Our sonic technology is designed to provide a deep and effective clean by using high-frequency vibrations, which can take a little getting used to, especially if you’re transitioning from another brand. If there is anything we can assist you with, please don't hesitate to reach out to our customer service team at info@spotlightoralcare.com. We’re here to help!
Thank you so much for your kind review! We’re thrilled to hear that you’re happy with your Spotlight Oral products and that you had a great experience with our delivery service.
“got the sonic pro bundle as seemed to represent good value. I was really impressed with packaging. had an expensive feel and look to it. the items inc toothbrush itself similar.
i have used an electric toothbrush before probably 25 years ago not not that impressed and just been using manual since then but thought i would give this a try.
Wow what a difference. it can get to areas a manual cant and leaves teeth feeling so much cleaner. can believe i waited so long!
Highly recommended.”
“Customer service is exceptional. Had a problem with 1 of our toothbrushes battery and my toothbrush was replaced without delay. Definitely recommend all our family wouldn’t be without spotlight toothbrushes.”
Thank you for your kind words! We're so glad to hear you had a great experience with customer service. We appreciate your recommendation and are happy to have you and your family as customers!
“I have been using the Spotlight Sonic toothbrush for a couple of years now, the best toothbrush I have ever used.
Re-ordering the brush heads is simple and straightforward, and even my dentist is pleased with how my teeth are, at the age of 74!
The only critisism I have are the quantity of emails and texts I get, the implication being that the brush heads are only supposed to last a few days, rather than the 3 months they actually last for.”
Thank you for your feedback! We're glad the Spotlight Sonic toothbrush is working well for you and your dentist is pleased. We appreciate your input on the emails and will work on improving that.
“The toothbrush and packaging are exceptionally fantastic quality. Long battery life is a major bonus. Seamless design and easy to use. I'm not sure how much difference it makes in long term to my oral care and hygiene and I haven't used it for long enough yet to notice the outcome between each four modes. But that's about any electric toothbrush. In the world of electric toothbrushes, this brand for sure stands out and great value for money.”
“Site constantly tries to add extra item to my shopping bag, I have to play a game when I try to delete the extra item and click "continue" before they add another one.
Unfortunately, I'm stuck with them to get extra heads for my toothbrush. Toothbrush itself is fine, but I would not chose to purchase again from this company.”
Thank you for taking the time to leave this review. As part of a recent promotion, a free gift was added to your cart. We are very sorry if this caused any confusion around your cart, however, the interjection of the free gift would not add any extra cost to the overall purchase price. If you have any questions please contact our customer service team.
