Thanks so much for your review! We're thrilled to hear that you're happy with your purchase and that our customer service team was able to assist you. Have a lovely day!
We're sorry to hear that your experience with our toothbrush hasn't been satisfactory. We take all feedback seriously and would like to assure you that we're committed to providing high-quality products that meet the needs of our customers.
One of our customer service team members has reached out to you to assist! Thank you for bringing this to our attention and we hope to have the chance to improve your experience with our products in the future.
Thank you for reaching out to us. We're sorry to hear that you have not yet received your order and that you are unable to provide a review at this time. One of our customer service team members has reached out to you via email regarding your order and to assist in resolving this issue. We apologize for any inconvenience this may have caused and appreciate your patience as we work to address this matter. If you have any further feedback or concerns, please do not hesitate to let us know.
“When my water flosser wouldn't charge anymore , despite being out of warranty, they gave me full credit for the cost which I was able to use towards the new version. Despite saying it would take 5 to 10 days to arrive it came just 2 days later. I think that is excellent customer-focused service. As for the new water flosser, it's easier to use than the earlier version and the larger water tank means it lasts longer.”
Thanks so much for taking the time to share your experience with us Nick! We're so glad to hear that our team was able to help you out even though your water flosser was out of warranty. We think that taking care of our customers is so important, so it's great to hear that you feel the same way. We're also happy to hear that your new water flosser is working out well for you! If you have any further feedback or suggestions, please don't hesitate to let us know. We really appreciate your support and hope you continue to enjoy your new water flosser!
Thanks for your review Elaine. I am so sorry you have not received your order yet. One of our customer service team members has been notified of your situation and will be reaching out to you shortly to assist in resolving this issue as quickly as possible. Please know that we take these matters very seriously and will do everything we can to ensure that your order is delivered to you in a timely manner. We appreciate your patience and understanding and look forward to resolving this matter for you as soon as possible!
Thank you for taking the time to share your positive experience with our products and online service. We're thrilled to hear that you're happy with everything and that our products are providing great results for you. Thank you again for your kind words!
Thank you for your feedback and for sharing your positive experience with us! We're thrilled to hear that you're already noticing a difference after using our product. It's great to know that your teeth are looking and feeling cleaner and that you're seeing a lighter shade. If you have any further feedback or comments, please don't hesitate to let us know.
Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our toothbrushes, offers, and service. We're committed to providing our customers with the best possible experience, so we're delighted to hear that you appreciate our efforts. If there's anything else we can do for you, please don't hesitate to reach out.
“Had it for a short time but already love it! Speed options are great and pressure is just perfect. I love the timing gap every 30 seconds and that it turns off after 2 minutes. Purple also looks great!”
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you're loving your new product so far and that it's meeting your needs. We're glad to hear that the speed options and pressure are just right for you, and that the timing gap and automatic shut-off are helping to make your dental routine more efficient. If there's anything else we can do to make your experience even better, don't hesitate to let us know. We really appreciate your support and hope you continue to enjoy your new product!
Thanks for your lovely review Parricia! When the sonic is fully charged, the light at the bottom of the Sonic will stop flashing. We recommend a full 15 hour charge! Please feel free to reach out if you have any further questions!
Thank you for taking the time to leave us such a lovely review! We are thrilled to hear you are getting on so well, it means the world to us. We appreciate your support and custom and we hope you have a fantastic week!
“Brilliant toothbrush - love it. Cleans perfectly. Battery life between charges is excellent.
Wasn't impressed with their 'dodgy' discount offers to entice you to buy items only to find they're not included in the offer. Misleading and annoying.
The replacement heads are very overpriced for what they are. Surely it would be better to reduce the price to allow people to purchase them more frequently. I'm very much using them to within an inch of their lives at the moment so as not to spend too much!!”
“I’m only a few days into the 2 week plan but I can seen a difference already . I have not experienced any sensitivity like I have from other products I used before . Look forward to seeing the final results.”
Thank you for leaving us such a lovely review Catriona! Our team are thrilled to hear you are getting on so well with our products and we can't wait to see the end result. Your support and custom means the world to us. Thank you!
“Great service, my most recent order of toothpaste arrived within a few days of ordering..
love the spotlight products, and since I’ve started using the sonic toothbrush my dentist has remarked , at my latest check up, that my teeth were “spotless””
Aw thank you so much for your kind review Margaret! We are thrilled to hear you are getting on so well with your Sonic toothbrush and toothpaste. As a small Irish company your support and lovely feedback means so much to us. Thank you!
“The product is not bad.
The price on the site ??? 120 Euros
With the 35% discount @78 Euros it is just under the price at my local pharmacy ... 88 Euros.
that does leave a bad taste in your mouth.”
“So far so good - the toothbrush is so much quieter than my last one. And seems to really clean my teeth - even in the gaps between teeth. Waiting to hear what they hygienist thinks of my teeth when I see her in a few weeks.”
“I am very happy with my new electric toothbrush. It does the work for you and the results and improvement in my oral health is very obvious from the minute I started using it. I love it!”
