UK Planet Tools Reviews

4.8 Rating 1,549 Reviews
93 %
of reviewers recommend UK Planet Tools
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Phone:

0203 3972367

Location:

Unit 9, Holdom Avenue, Saxon Park, Milton Keynes
MK1 1QU

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Courier( DPD) lied and defaulted on delivery I had to travel 3 miles to a pick up,the next day!uk planet helpful but couldn't change outcome.If you want item delivered consider purchasing with a company that uses honest,reliable courier!
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Posted 1 year ago
Great price on the item purchased. Only downside was delivery price. Would order from here again.
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Posted 1 year ago
Hi,I've ordered a jigsaw with a case, and I received a wrong case with insert for drills
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Posted 1 year ago
Prompt delivery, heater seems to be decent build quality, but the ignitor didn't work, so resorted to lighting the heater with a gas lighter.
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Posted 1 year ago
I could have bought the same tool with a storage box cheaper, so disappointed
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Posted 1 year ago
Tool as expected. Delivery was well late with DPD took an extra 3 days to arrive
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Posted 1 year ago
Product I purchased was not tough as implied by the name.
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Posted 1 year ago
1st item I recieved was faulty and the customer service was excellent in regards to information about returns procedure and I recieved an emailed returns label very quickly , however it wasn't the same story when it came to actually being sent a replacement item , I recieved a notification from DPD that my item had been recieved by planet tools but I heard nothing for 2 weeks from them, I finally had enough waiting and rang them and they sorted a replacement eith apologies but I feel its now policy with online tool companies to delay replacement or refunds until the customer rings , I had a similar experience recently when I returned a faulty battery and had to ring after 3 weeks to be told that by a huge coincidence my refund was being processed that very same day
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Posted 1 year ago
For the price not bad but not great at blowing cold air, cool at best .
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Posted 1 year ago
Good value, powerful but too noisy.
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Posted 1 year ago
One clamp out of the 6 turned up looking like it had been handled by someone who had just done an oil change without gloves - but all the clamps work just fine.
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Posted 1 year ago
The battery itself is fine, however, the delivery was a shambles. It was shipped from Milton Keynes, past the drop-off in Leeds and delivered to Durham. Then I received a message saying there was a problem with the order. Support asked if I wanted a refund or would I be happy to have it reordered. They resolved it I suppose but I could have done without the emails and phone calls chasing up my order.
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Posted 1 year ago
Well the fan was great but the second one i ordered was broken and we are still waiting for the replacement to arrive.
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Posted 1 year ago
Packaging very poor top of manufacturers box completely ripped off exposing strimmer As well as being a day late
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Posted 1 year ago
The first battery I charged ran out very quickly, I Hooe this isn't a bad sign ?
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Posted 1 year ago
Good service and turnaround. Packaging left something to be desired. Very loose in the box and could have become damaged!
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Posted 2 years ago
Delivery was quick price was good compared to other ones I’ve seen but the product was not up to much . Not Planet tools fault
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Posted 2 years ago
Product was perfect, but after numerous phone calls the product did not turn up for 12 days of first delivery date
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Posted 2 years ago
delivery real quick ,product really good offered free gift did not recieve and free postage got charged other than that cant complain
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Posted 2 years ago
The T-Stak case is for DCD996 but not compatible to DCS355N 18V multi tool.
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Posted 2 years ago
UK Planet Tools is rated 4.8 based on 1,549 reviews