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UK Planet Tools Reviews

4.8 Rating 1,549 Reviews

93 %

of reviewers recommend UK Planet Tools

Company Reviews

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Phone:

0203 3972367

Location:

Unit 9, Holdom Avenue, Saxon Park, Milton Keynes
MK1 1QU

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UK Planet Tools 5 star review on 23rd March 2023

UK Planet Tools 4 star review on 21st March 2023

UK Planet Tools 5 star review on 8th October 2022

UK Planet Tools 5 star review on 8th October 2022

UK Planet Tools 5 star review on 8th October 2022

UK Planet Tools 5 star review on 8th October 2022

UK Planet Tools 5 star review on 6th July 2022

13

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered a Milwaukee flask received it damaged.sent an email with pictures attached and had a ticket number but no response for 5days!! Call them up and they said they going to send a replacement. But they also haven’t sent anything and now they send me another email saying I have to send this one first and I can have refund because they don’t have it in stock absolute waste of time!! Avoid this company.”

Posted 3 hours ago

“The is uk planet tools is fake I brought some tools online 2 weeks a go and I have no tracking no nothing. I tried to call them and the phone number no exists. Dear buyer, don't buy online from the is fake website!”

Posted 4 months ago

“Nope. Time wasters. They took my money and 5 days later they write back to say item is out of stock and issue a refund. Time wasters, right?”

Posted 4 months ago

“Bought 2 x 6amp battery’s makita Broke with in two weeks of using both”

Posted 6 months ago

“They advertised a product that doesn't exist but took my money anyway. They then took nearly 3 weeks to refund me which stinks. Is this a company that has cashflow problems? That might be why my refund was delayed, to help their own cashflow. I was at first told that as an apology I would receive a discount on any future purchase but no discount was ever forthcoming. I was then told that the Managing Director would let me know how the company would make it up to me. Guess what? Never heard a thing from them after that. Is this a company full of incompetents, cowboys, or people making a string of genuine but unfortunate mistakes? I think I know the answer. The service culture in this country is rotten to the core and in the centre of that core are companies like this. My advice is to avoid UKPlanetTools like the plague. Tools indeed...”

Posted 7 months ago

“Driver is brilliant but the drill bits warped out of shape , couldn't use them”

Posted 11 months ago

“I didn't receive an item which I bought on time. Unprofessional company.”

Posted 1 year ago

“Never received the product .”

Posted 1 year ago

“Probably the worst tool company on the world”

Posted 1 year ago

“Items stil have not turned up,”

Posted 1 year ago

“You don't want my review, trust me.”

Posted 1 year ago

“They offer a free item , which you think great . But send you something that’s old stock which is useless. When Makita have changed batteries since so the item doesn’t work !!!”

Posted 1 year ago

“I bought a dewalt Strummer from here, when opened i am missing all screws to fit the handle and base protector. I have emialed twice and opened a case in PayPal and still no one has replied. Terrible service! I cannot still after a month use this item!”

Posted 1 year ago

“Came reasonably quick just item was slightly damaged”

Posted 1 year ago

“Rubbbish !!! Poor aftersales and a faulty item. Contacted them for a return ...... 5 Days and no reply. Poor .... very poor !!”

Posted 1 year ago

“Missing handle, very poor communication. Would not recommend”

Posted 1 year ago

“Basically lied to. I ordered a Marita multi tool with a carry case. Well so I thought I got the multi tool in a cardboard box then a massive drill and driver box to go with it. The fact I paid more so that I would have a small box to put the multi tool in.(as shown on the photo) I was disappointed when the box I got was far far to big and didn’t securely hold it. Embarrassing the box still had the driver and drill stickers on it thought I got the wrong order at first. Would not recommend this company”

Posted 1 year ago

“AWFULL. I have contacted them four times with regards to returning a product I bought and not once have I got a reply. I would not Recommend them at all.”

Posted 1 year ago

“This review is not for the batteries but for a job site speaker I recently purchased. DMR203. The box was split and battered it actually looked like it had been used. Opening the box the speaker was not packaged looked like it had been used and also had scuffs and scratches on it. Further more no documents with it and no operating instructions. Also does not work using the batteries just 240 lead which also looked used. Rang them twice and raised 2 tickets with no response. Really disappointed and after this experience would not use them again.”

Posted 1 year ago

“Items never arrived and was returned to sender before I could do anything, and only received half of a refund via PayPal as company was unresponsive. Terrible”

Posted 1 year ago

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UK Planet Tools is rated 4.8 based on 1,549 reviews