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UK Planet Tools Reviews

4.8 Rating 1,549 Reviews

93 %

of reviewers recommend UK Planet Tools

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Phone:

0203 3972367

Location:

Unit 9, Holdom Avenue, Saxon Park, Milton Keynes
MK1 1QU

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UK Planet Tools 5 star review on 23rd March 2023

UK Planet Tools 4 star review on 21st March 2023

UK Planet Tools 5 star review on 8th October 2022

UK Planet Tools 5 star review on 8th October 2022

UK Planet Tools 5 star review on 8th October 2022

UK Planet Tools 5 star review on 8th October 2022

UK Planet Tools 5 star review on 6th July 2022

13

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent the wrong item, even though I called to notify them that the order invoice they sent was wrong. I then called them to let them know I received the wrong item and they said the correct item would be sent out...it never arrived. I have notified PayPal and this has subsequently been escalated. Uk planet tools haven't replied to any of the correspondance from PayPal.”

Posted 1 year ago

“didn't get what I paid for or wanted, and no response from emails”

Posted 1 year ago

“Returned my item over a week ago, still waiting on my refund, they have never acknowledged they have received it. It was received back on Thursday August 11th @ 13.55”

Posted 1 year ago

“Tool came with broken parts I wasn’t happy with refund offered by UK Planet Tools”

Posted 1 year ago

“Ladders were delivered with packaging damage and with parts missing for the stabilisation bar. Contacted the customer service team to ask if they could replace the missing parts after waiting over two weeks for a reply I contacted them again. After emailing and ringing them Replacements were promised but the delivery date has been and gone with nothing received. I rang again on Friday 5th Aug to be told the replacements had been delayed but another set would be sent by Brian after he had checked for stock and he would call me back Immediately, He didn't.”

Posted 1 year ago

“Can’t make work”

Posted 1 year ago

“It seems like they are cheap dril bits. I'm a dryer and 2 masonary drill bits already worn out.”

Posted 1 year ago

“Great customer service and fast delivery but the power tool I purchased was absolutely shocking only used it for 6 days and was showing signs of general wear definitely wouldn't recommend the tool for scaffolding not up to the job”

Posted 1 year ago

“1 arrived with a broken base and 1 stopped working 3 days after use .would not recommend 😕”

Posted 1 year ago

“Still waiting for a reply off uk planet been about 8 days and nothing,tool was faulty”

Posted 1 year ago

“This item did not turn up and I have been through the process of sorting it out three times with the customer service representative and he has followed the wrong order THREE times.”

Posted 1 year ago

“The service I received I was very disappointed. My order was wrong and when I pointed it out that the item bought had the wrong code on their website, they informed me they would sent a return label which they never sent. I still have the item. My overall impression of my first order is poor.”

Posted 2 years ago

“Really poor quality”

Posted 2 years ago

“Not acurate, numbers and marks rubbed off in a week .”

Posted 2 years ago

“didnt recieve item”

Posted 2 years ago

“It’s not been delivered yet!”

Posted 2 years ago

“Cheapo products.”

Posted 2 years ago

“I have not received my package”

Posted 2 years ago

“Very poor customer service. Staff don’t know what they’re doing in the warehouse order something to get the opposite. but I will say a Manager called Brian was very helpful 10 out of 10”

Posted 2 years ago

“Still waiting to receive my order. Not heard anything about it.”

Posted 2 years ago

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UK Planet Tools is rated 4.8 based on 1,549 reviews