Ulta Beauty Reviews

2.7 Rating 304 Reviews

39 %

of reviewers recommend Ulta Beauty

Company Reviews

Questions

Metrics

2.7

Based on 304 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Ulta Beauty?

Helpful Report

(3 weeks ago)

You can contact Ulta Beauty by Telephone, Email and Live Chat.

Helpful Report

(3 weeks ago)

69.57%

Industry Average

“ When I had a product malfunction issue, Brittney cheerfully refunded me for the product & treated me with first class service. ”

- Sara

“ Amazing costumer service 💗💗 ”

- emely

“ Great Customer Service every time I enter the Seekonk store . Everyone has a positive attitude and always willing to help when I have a question about product. ”

- Anonymous

Ulta Beauty Reviews

Customer Service - Average