Ulta Beauty Reviews

2.8 Rating 422 Reviews

44 %

of reviewers recommend Ulta Beauty

Company Reviews

Questions

Metrics

2.8

Based on 422 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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How do I contact Ulta Beauty?

Helpful Report

(2 weeks ago)

You can contact Ulta Beauty by Telephone, Email and Live Chat.

Helpful Report

(2 weeks ago)

76.00%

Industry Average

“ I find high end and drugstore brands in one same place and love that and the customer service is great they always come up to me assisting me with anything help i need. ”

- Emma

“ Great job with customer service ”

- Marie

“ I went to the town center location today and a nice friendly, very patient and caring employee by the name of Andrew helped me. He was so knowledgeable about skin care all the way to make up. So many other customers needed assistance and he was able to multi task and help us all. I'm so pleased with the service i received and if your ever in the area stop by and ask for the famous Andrew. ”

- Toya

Ulta Beauty Reviews

Customer Service - Good