Ultimate Looks Reviews

4.1 Rating 155 Reviews
77 %
of reviewers recommend Ultimate Looks
Read Ultimate Looks Reviews

About Ultimate Looks:

Wigs, Hair Pieces, Hair Extensions
Offering a large selection of hi-quality wigs, hair pieces, top pieces and clip in hair extensions by major brands. Since 1999, we have been helping women, men, young ladies and teens with alternative hair options. We strive on offering genuine honest customer service and are a respected and trusted wig, hair piece and extension supplier.

Our reputation was built on working with our customers in a non-pushy comforting manner to find solutions to their wig or hairpiece needs. Additionally, you'll find Discount Sale Prices, a customer friendly Return & Exchange program, and attractive Shipping Options.

For additional instant savings, be sure to join our mail list. You will continue to receive additional coupons and discount offers.

Visit Website

Email:

evan@tactos.co

Location:

310 Country Circle Drive East
Port Orange
32128

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I purchased a hairpiece on sale, received a confirmation and looked forward to receiving my product. Astonishingly, nearly a week later I received an e-mail approximately doubling the price on the basis that the posted price was a mistake. We are now at a legal impasse, although I really hope that the company will see the light. I am extremely unhappy, but will update this review if anything changes.
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Posted 1 year ago
I purchased a clip in hairpiece …paid $36.36 (including standard shipping) the color didn’t match so they won’t take it back. They said it was on clearance. Obviously a bad policy for this type of product and an online store. Literally put it near my hair to see that it didn’t match and asked to return in and they said no. Now I’m out almost 40 dollars for NOTHING
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Posted 1 year ago
Loved Nancy. She was very helpful at one point. Loved the very first wig I received. After that, it's been downhill all the way. Very disappointed with time it took to get second order and how LONG it took to get anyone to communicate with me about it.
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Posted 1 year ago
Did not receive order. Was told item discontinued . I requested a substitution item on several occasions. NO RESPONSE. REQUESTED REFUND. NO RESPONSE. WILL NOT RESPOND TO PHONE CALLS OR MULTIPLE EMAILS
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Posted 1 year ago
I have tried contacting this company since the items arrived & get no reply except address doesn't exist. I didn't order this, my son's girlfriend did on my card which she had no business using. Anyhow I have gotten a lawyer to handle everything, she's no longer a girlfriend, she used my card for several items and can't pay any of them. Everyone else let me send the items back, but this place won't reply to anything and has an error of not resisting, so I had to get other options. I just want to return and get a refund. As I have no use for them. If you can't get customer service to help with an issue I wouldn't want to order from them. Thank you
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Posted 1 year ago
Completly different from what I ordered. It did not have any grey in it at all
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Posted 2 years ago
I placed my order over a week ago and it still hasn’t shipped. With all the shipping options available, there isn’t an excuse. I am extremely disappointed.
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Posted 2 years ago
Colors of neither of the two hairpieces I purchased look like pictures. And company doesn't allow for return for that reason. Notice of shipment inaccurate and actual shipping occurred 3 days later according to tracking. I won't purchase again.
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Posted 2 years ago
Still waiting to receive it in the mail.
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Posted 2 years ago
Very low! Over 4 weeks and counting ...and still haven't received my purchase
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Posted 2 years ago
Hi Mary, We are so sorry for the delay. The COVID situation has caused many delays. But I will be happy to look into your order status and get back to you. We highly value your review and business with us!
Posted 2 years ago
Ultimate Looks takes a long time to get your order together and ready for mailing and delivery’s. I still have not received my order.
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Posted 2 years ago
Hi Cindy, We are sorry for the delay in the delivery of your product. The pandemic has hit all businesses. But we are trying to normalize everything as soon as possible. We highly appreciate your business with us!
Posted 2 years ago
Never received my purchase, but my card was debited! And can only track it if you download the app requiring lots of permissions to share info. Would never purchase from them again and don't know if I will ever get a refund. The only comminicstioni have had is confirmation of the order with app tracker link.
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Posted 2 years ago
Hi Linda, Sorry for the inconvenience that you experienced. We are trying our best to normalize everything as soon as possible. Like all other businesses, we have had our share of dealing with the current global situation. Thank you for your business with us!
Posted 2 years ago
I have not received the item yet.
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Posted 2 years ago
You are showing I receivedmy package but it has not arrived
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Posted 2 years ago
The $100+ I spent for the hair piece was a total waste. I chose what looked like my color of brown hair, but what arrived was light brown with shiny blonde highlights. There were no instructions for how to make it stay attached (as if I would even wear it). It looks totally fake, and now rests in the bottom of a dresser drawer.
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Posted 2 years ago
I still haven't even received my order
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Posted 3 years ago
Color was WAY OFF. The web “Caramel KISS” was not even close to the “Caramel KISS” I received. Extremely disappointed. In the trash it goes. I will not incur additional expense of returning this thing. Learned my lesson.
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Posted 3 years ago
I an so sorry to write you such a bad report. I vas so sorry to unpack the orders from you. All was wrong. I have light hair and order light wigs with light hair. All of them I order after brigth pictures, but I got all 5 dark and black. TOTALLY USELESS TO ME. And I need it so much. What will you do about it. It has cost me a lot of money. Last time I order you did it all right. But now, I dont know what to do.
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Posted 3 years ago
Terrible customer service. Sent back my order for an exchange, and they sent it back, after they had furnished me with an RMA#. I got no explanation with it. Never wore the wig, too much hair. Spent $10 to return it.
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Posted 3 years ago
Cannot write a review when I never received the product
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Posted 3 years ago
Ultimate Looks is rated 4.1 based on 155 reviews