Ultimate Looks Reviews

Name: Ultimate Looks
Address: 538 Canal St #313 New Smyrna Beach, FL 32168, New Smyrna Beach
Rating: 4.10

4.1 Rating 155 Reviews

77 %

of reviewers recommend Ultimate Looks

Questions

About Ultimate Looks:

Wigs, Hair Pieces, Hair Extensions
Offering a large selection of hi-quality wigs, hair pieces, top pieces and clip in hair extensions by major brands. Since 1999, we have been helping women, men, young ladies and teens with alternative hair options. We strive on offering genuine honest customer service and are a respected and trusted wig, hair piece and extension supplier.

Our reputation was built on working with our customers in a non-pushy comforting manner to find solutions to their wig or hairpiece needs. Additionally, you'll find Discount Sale Prices, a customer friendly Return & Exchange program, and attractive Shipping Options.

For additional instant savings, be sure to join our mail list. You will continue to receive additional coupons and discount offers.

Visit Website

Email:

sales@ultimatelooks.com

Location:

538 Canal St #313 New Smyrna Beach, FL 32168
New Smyrna Beach
32168

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Ultimate Looks 5 star review on 22nd March 2021

Anonymous

Ultimate Looks 5 star review on 29th October 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ich habe aus Deutschland für meine Tochter bestellt. Heute kam die Wig per express Versand an. Sie ist wunderschön und meine Tochter ist sehr glücklich. Freundlicher Service. Fragen werden schnell beantwortet. Ich bestelle wieder. Super Service. Grüße aus Deutschland.”

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Posted 1 year ago

“I purchased a hairpiece on sale, received a confirmation and looked forward to receiving my product. Astonishingly, nearly a week later I received an e-mail approximately doubling the price on the basis that the posted price was a mistake. We are now at a legal impasse, although I really hope that the company will see the light. I am extremely unhappy, but will update this review if anything changes.”

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Posted 1 year ago

“Friendly service and highest quality of work and cosmetics. Communication is great. And company has good history since '99th. My reccomendations!”

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Posted 2 years ago

“Hello Ultimate Looks. Received my Colleen wig today and it is gorgeous one slake out of the box and it’s ready to wear. The color is even prettier than I expected Thank you”

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Posted 2 years ago

Hi Geraldine, Happy to hear you enjoy the wig. Thank you for your review.

Posted 2 years ago

“I have been purchasing wigs from Ultimate Looks for over seven years. They are the best in quality and speed in delivery. Will continue buying fro U;ltimate Wigs”

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Posted 2 years ago

Hi Jeanne, Your review means a lot to us! Thank you!!!

Posted 2 years ago

“I purchased a cute new wig for my Daughter's wedding and the company was so kind to get my order in the mail immediately and it arrived a few days later....Thank you so much Ultimate Looks!”

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Posted 2 years ago

Hi Karen, Congratulations on your Daughter's wedding :-) Thanks for your positive review!

Posted 2 years ago

“I purchased a clip in hairpiece …paid $36.36 (including standard shipping) the color didn’t match so they won’t take it back. They said it was on clearance. Obviously a bad policy for this type of product and an online store. Literally put it near my hair to see that it didn’t match and asked to return in and they said no. Now I’m out almost 40 dollars for NOTHING”

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Posted 2 years ago

“As always, Ultimate Looks has delivered timely, just as promised. Nancy, the representative I spoke to, was very helpful. Thank you, Ultimate Looks. Barb M”

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Posted 2 years ago

Hi Barb, Appreciate your awesome review :-) Thanks

Posted 2 years ago

“I have purchased many hairpieces from Ultimate Looks and have always been very happy with both price and quality. I have found the customer service to be outstanding.”

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Posted 2 years ago

Hi Patricia, We really appreciate your kind review. Thank you!

Posted 2 years ago

“Loved Nancy. She was very helpful at one point. Loved the very first wig I received. After that, it's been downhill all the way. Very disappointed with time it took to get second order and how LONG it took to get anyone to communicate with me about it.”

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Posted 2 years ago

“While the hair is too long and too thick for my preference; this is the best wig I have purchased when it comes to style and fit! The color is also perfect for me and true to what was shown in the photo! The hair topper is super light density and while too long, I can cut it to match my own haircut! Wow, after having purchased and returned about 20 wigs, I finally found something that does not look fake!”

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Posted 2 years ago

Hi Graciela, We are happy to see you satisfied with the wig. Thank you for your nice review.

Posted 2 years ago

“Great sale prices and nice wugs!”

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Posted 2 years ago

Thanks for your review, April!

Posted 2 years ago

“Did not receive order. Was told item discontinued . I requested a substitution item on several occasions. NO RESPONSE. REQUESTED REFUND. NO RESPONSE. WILL NOT RESPOND TO PHONE CALLS OR MULTIPLE EMAILS”

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Posted 2 years ago

“It took a very long time”

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Posted 2 years ago

“Loved the wig style but color did not look like photo. Please include the back of wig in your photos. Color was much darker on back of actual wig. Also the back nape did not fit well. It was loose compared to the top and front… just not comfortable.”

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Posted 2 years ago

“At this point, you would rather not have my review! I am unhappy with your customer service! I have sent two email requests to you asking for instructions to, first, exchange the topper I ordered for a different one, then when I didn't get a response, I had to order what I wanted from another company. Therefore, my last request was for instructions to return order #15112 for a refund. I'm still waiting for a return form and instructions.”

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Posted 2 years ago

“I have tried contacting this company since the items arrived & get no reply except address doesn't exist. I didn't order this, my son's girlfriend did on my card which she had no business using. Anyhow I have gotten a lawyer to handle everything, she's no longer a girlfriend, she used my card for several items and can't pay any of them. Everyone else let me send the items back, but this place won't reply to anything and has an error of not resisting, so I had to get other options. I just want to return and get a refund. As I have no use for them. If you can't get customer service to help with an issue I wouldn't want to order from them. Thank you”

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Posted 2 years ago

“I’ve ALWAYS loved my hair piece I get. Color is perfect. BUT…my last order was totally wrong. It’s double the size, very pretty, but I don’t have enough hair to hold it up in back. Trouble getting help”

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Posted 2 years ago

“Loved the style, loved the color but unfortunately the wig is defective. It was a discontinued style so can’t be returned. I spoke with a representative when it arrived, and she was going to see what she could find out about trying to make it work - I haven’t heard back from her yet but am hoping there is something that can be done. First time ordering from this company.”

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Posted 2 years ago

“This is my third purchase and I LOVE them all❣️”

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Posted 2 years ago

Ultimate Looks is rated 4.1 based on 155 reviews