Ultimo Electronics Limited Reviews

Name: Ultimo Electronics Limited
Address: Ultimo Electronics LimitedUnit B Vulcan Road North NorwichNR6 6AQNorfolk, Ultimo Electronics LimitedUnit B Vulcan Road North NorwichNR6 6AQNorfolk, Norwich
Rating: 3.14

3.1 Rating 117 Reviews

55 %

of reviewers recommend Ultimo Electronics Limited

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Phone:

01508500242

Email:

info@ultimoelectronics.co.uk

Location:

Ultimo Electronics LimitedUnit B Vulcan Road North NorwichNR6 6AQNorfolk,
Ultimo Electronics LimitedUnit B Vulcan Road North NorwichNR6 6AQNorfolk
Norwich
NR6 6AQ

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid this company at all costs (literally). I ordered an iPad Pro 2018 12.9" refurbished model at the beginning of November. It is now a month later and I will have to return the device back to Ultimo Electronics for the THIRD time because it is faulty. I have been trying to start a graphic design business for a little while now, so I ordered an refurbished iPad from UE and even paid extra for it to be installed with a new battery, along with an additional year of warranty. I received the device and, before I even completed the setup steps, I noticed a solid, blue line of pixels running the width of the screen that occasionally flickered. This is an unacceptable fault for a device that costs as much as this one did, and (obviously) even more so for graphic design purposes. I thought 'oh well, these things do happen' and sent it back. About two weeks later I received the "repaired" device. This time I completed the setup steps but, yet again, the screen fault re-appeared in the exact same spot. Evidently, nothing had been done to actually repair the device at all. Annoyed, I sent it back a 2nd time. I finally received it after another two weeks and just tried it out today...only to find that it has the exact same fault as the previous models had. Instead of continuing on this perpetual cycle of posting it back to them, only for them to send it back without doing anything, I have demanded a full refund. Their Customer Service team is also very unhelpful, especially after having spent a lot of money on one of their products. I was left in the dark for nearly the entire time that I had waited for this device to be shipped to me. I also enquired as to how it could be proved that the device had actually been fitted with a new battery, which was ignored completely. I have lost a month of potential business thanks the complete incompetency of Ultimo Electronics. Do not use this company. They don't care about you.”

Helpful Report

Posted 1 year ago

“Order a phone on 04/04/2022 still don’t have a clue where it is! Spoken to complete idiots who don’t know what they are doing. When I asked for a mangers contact number I was told “they don’t have one” WHAT!! STAY AWAY FROM THESE IDOITS!!”

Helpful Report

Posted 2 years ago

“Goods are faulty every time,pretty sure will happen until my warranty runs out.”

Helpful Report

Posted 2 years ago

Ultimo Electronics Limited is rated 3.1 based on 117 reviews