Unbeatable Bathrooms Reviews

Name: Unbeatable Bathrooms
Rating: 4.06

4.1 Rating 599 Reviews

76 %

of reviewers recommend Unbeatable Bathrooms

4.1

Based on 599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01782 636245

Location:

61-63 High Street, Silverdale, Newcastle-Under-Lyme
ST5 6LY

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Unbeatable Bathrooms 5 star review on 29th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been waiting 9 days for news that my order has been shipped. Nothing. All attempts to contact them are ignored. Hopeless service and it’s difficult to believe that they have “technical difficulties “ with their phones and email all this while. I will never use this firm again.”

Helpful Report

Posted 2 years ago

“doesn't deliver!!!”

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Posted 2 years ago

“Ordered a sink but no communication from them since they took payment, tried calling over 20 times with no answer, emailed with no reply. Avoid this company at all costs!!!!”

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Posted 2 years ago

“Took payment but no goods and no response to messages? Is this a scam site? I want my money back.”

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Posted 2 years ago

“Placed an order 4 weeks ago, not been dispatched, no communication, no responses to emails, no one answers the phone, no one returns voicemails. Would say never a dealt with anyone like this but would seem people don't exist in this company.”

Helpful Report

Posted 2 years ago

“Took 3 months of hassling and finally a court threat to recieve a £90 sink”

Helpful Report

Posted 2 years ago

“Placed an order for bathroom accessories over a month ago but nothing has been delivered. I’ve enquired multiple times via different channels, but there’s been no response. I can only conclude that this company is a scam or they are completely incompetent. Whichever it is AVOID THEM!”

Helpful Report

Posted 2 years ago

“I ordered a Hans Grohe plug on the 8th of January. I have emailed them numerous times to find out where my item is and had no reply. Ive tried calling and leaving messages but still no reply.”

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Posted 2 years ago

“No one answers the phone, no returned emails, no items sent!!!”

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Posted 2 years ago

“I placed an order with a 2-5 day delivery time. It has not arrived, and as other reviews have said, they do not respond to emails or phone calls. I am concerned I have lost my money and want a refund now. Avoid!”

Helpful Report

Posted 2 years ago

“The order still has not arrived. There is no means of tracking the delivery as promised. This is causing us a major problem for us. Deeply disappointed.”

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Posted 2 years ago

“Please contact me! I have phoned and emailed many times. No acknowledgement or response. Purchased a mirror 7weeks ago, no further correspondence but the money has been taken from my account.”

Helpful Report

Posted 2 years ago

“Ordered a radiator at the beginning of January and still haven’t received it. No reply to emails, watts app or voice messages. No updates at all. The phone line says the staff are busy at whatever time of day you ring them. Ordered from somewhere else now”

Helpful Report

Posted 2 years ago

“Absolute rubbish. I ordered and paid for a sink but after a month it hadn’t arrived and no updates. I chased them and they said they couldn’t get the sink and after raising an issue with PayPal it took another month to get a refund. They’re still advertising the sink I ordered which they don’t stock!! Beware!!”

Helpful Report

Posted 2 years ago

“DO NOT USE THIS SITE YOU WILL LOOSE ALL YOUR MONEY!!!!!!!!! If I was more local a would go and cause some trouble 👊🏻👊🏻👊🏻”

Helpful Report

Posted 2 years ago

“Cannot recommend. No service, no contact after placing order, no response to any means to contact them. Placed order for a part as appeared to be only UK supplier to have it without resorting to importing it. Following order I have had no further updates, they do not respond to Emails either through their site or using Email address and phones are not answered. Appears to be no way to actually enquire on your order or to get a refund if it is not available.”

Helpful Report

Posted 2 years ago

“Total scam! Ordered a £202 shower screen two weeks ago, it hasn’t been dispatched. Tried to contact Unbeatable Bathrooms but they don’t answer the phone, respond to messages or reply to emails. I’ve had to open a claim thru my bank but it could apparently take months to get my money back. Really stressful and inconvenient.”

Helpful Report

Posted 2 years ago

“Failed to deliver the item ordered, and when asked to cancel the order and refund the money just ignored me despite email, phone call and online chat. Don't use this company.”

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Posted 2 years ago

“Order not received and can’t get any response from the company.”

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Posted 2 years ago

“Scam! Avoid and report this company. As you can see from the numerous reviews the same issues are echoed. They will take the money but not deliver the product. We ordered a shower screen in mid December, due to arrive within 2 days and still not received the product. We have tried to contact them but no response. Funny how their most recent review is 5* and is the only one to get a response from the company…”

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Posted 2 years ago

Unbeatable Bathrooms is rated 4.1 based on 599 reviews