Unbeatable Bathrooms Reviews

Name: Unbeatable Bathrooms
Rating: 4.06

4.1 Rating 599 Reviews

76 %

of reviewers recommend Unbeatable Bathrooms

4.1

Based on 599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01782 636245

Location:

61-63 High Street, Silverdale, Newcastle-Under-Lyme
ST5 6LY

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Unbeatable Bathrooms 5 star review on 29th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a sink and then told after 2 weeks out of stock with no ETA”

Helpful Report

Posted 4 years ago

Hi Josh, Thank you for taking the time to leave your feedback. We're very sorry to hear this, please contact us directly with your name and order number so our customer care team can verify the order. We'll then be able to help rectify this for you as soon as possible. All the best, Unbeatable Bathrooms

Posted 4 years ago

“The item purchased stated that it had soft close hinges. That is not case.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to leave your feedback. We're very sorry to hear this, please contact us directly via info@unbeatablebathrooms.co.uk with your name and order number. Our customer care team will then be able to help rectify this for you as soon as possible. All the best, Unbeatable Bathrooms

Posted 4 years ago

“Great range of products with very competitive pricing and efficient delivery service.”

Helpful Report

Posted 4 years ago

Hi Michael, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll continue to shop with us in the future! All the best, Unbeatable Bathrooms

Posted 4 years ago

“I emailed first to see if the bath was in stock. I placed an order and the bath was delivered at 7am the next morning. Very efficient service and a friendly helpful delivery driver who called first to let us know he was nearby. Would definitely buy from Unbeatable Bathrooms again.”

Helpful Report

Posted 4 years ago

Hi Gill, Thank you so much for taking the time to leave your kind words! We're very happy to hear about your positive experience and that you'll shop with us again for future bathroom projects! All the best, Unbeatable Bathrooms

Posted 4 years ago

“Placed order on 9th Oct, chased it on 24th Oct, item arrived on 26th Oct. No communication from seller apart from order confirmation. I’m not sure my item would have been dispatched had I not chased it 16 days after order.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to leave your feedback. I can confirm that your order was processed the same day of purchase. We sincerely apologise that automated updates were not sent to notify you of the delay on this occasion. If you'd like to discuss your order further, please feel free to contact us directly. All the best, Unbeatable Bathrooms

Posted 4 years ago

“Slick service. Didn't have the item I purchased, but swiftly found an alternative.”

Helpful Report

Posted 4 years ago

Hi Glenn, Thank you for taking the time to leave your feedback. We're very happy to hear that our customer care team were able to help by providing an alternate item for you. We hope that you'll continue to shop with us! All the best, Unbeatable Bathrooms

Posted 4 years ago

“Good price and a great quality product”

Helpful Report

Posted 4 years ago

Hi Peter, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll continue to shop with us in the future! All the best, Unbeatable Bathrooms

Posted 4 years ago

“Item in stock on website so ordered and paid. Then informed by email that product was discontinued and couldn't be supplied. However nearly £500 payment was still taken and not refunded for weeks despite reminder. Had to raise case with PayPal to get my money back. Appreciate things go wrong sometimes but no communication and me having to take further action to get what should have been an immediate refund means I won't use this company again.”

Helpful Report

Posted 4 years ago

Hi Brian, Thank you for taking the time to leave your feedback. We're very sorry to hear that the item you ordered was discontinued. We have since removed this from our site. We're unable to locate any emails from yourself in response to our original notification, which could have been the reason for the delay. Please accept our sincerest apologies for any inconvenience. Your feedback has now been passed to the relevant departments for immediate review. Thank you. All the best, Unbeatable Bathrooms

Posted 4 years ago

“Very good customer service and fast dispatch. The only reason for not giving 5* is because I was able to order and one product was out of stock (I think this should’ve said before I purchased) but they were extremely helpful in suggesting alternatives and were very quick at replying to me. I would recommend and buy from them again”

Helpful Report

Posted 4 years ago

Hi Laura, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll shop with us again for your next bathroom project! Your feedback has been passed to the relevant departments for further review. All the best, Unbeatable Bathrooms

Posted 4 years ago

“Very quick delivery and excellent communications”

Helpful Report

Posted 4 years ago

Hi Helen, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll continue to shop with us in the future! All the best, Unbeatable Bathrooms

Posted 4 years ago

“Very good service”

Helpful Report

Posted 4 years ago

Hi John, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll shop with us again! All the best, Unbeatable Bathrooms

Posted 4 years ago

“Supplied what we wanted,not fitted yet”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll shop with us again! All the best, Unbeatable Bathrooms

Posted 5 years ago

“Very quick service and delivery”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll continue to shop with us in the future! All the best, Unbeatable Bathrooms

Posted 5 years ago

“Good service - delivered on time and notified of delivery time. Order was well packed. Would recommend this company”

Helpful Report

Posted 5 years ago

Hi Marie, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll shop with us again for your next bathroom project! All the best, Unbeatable Bathrooms

Posted 5 years ago

“Item exactly as described, good communication and fast delivery.”

Helpful Report

Posted 5 years ago

Hi Karen, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll shop with us again! All the best, Unbeatable Bathrooms

Posted 5 years ago

“All good eventually, the tap looks excellent quality, just delivery was a little confused and communication could have been a bit better.”

Helpful Report

Posted 5 years ago

Hi Diane, Thank you for taking the time to leave your feedback. We're very happy to hear about your overall experience and hope that you'll continue to shop with us in the future! All the best, Unbeatable Bathrooms

Posted 5 years ago

“Great customer service, Jack located the bathroom cabinet ordered with a sister company to accelerate delivery. Thank you!”

Helpful Report

Posted 5 years ago

Hi Tracy, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll shop with us again! All the best, Unbeatable Bathrooms

Posted 5 years ago

“The item I bought was supposed to be for 1 - 2 days delivery time but turned out not to be available for several weeks so I had to cancel the order. I must say though that they arranged a refund quickly and were easy to deal with. I can’t give them a good review as I never saw the product”

Helpful Report

Posted 5 years ago

Hi Andrew, Thank you for taking the time to leave your feedback. Our estimated delivery time is 2 - 5 working days. We notify customers if this is any longer as soon as possible. We're very glad to hear that our customer care team were able to respond quickly and help with your order. All the best, Unbeatable Bathrooms

Posted 5 years ago

“Required usual item, it was placed on back order due to no stock, quoted 3-4week delivery arrived in 2.5 weeks. All updates by email - very good”

Helpful Report

Posted 5 years ago

Hi Paul, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll continue to shop with us in the future! All the best, Unbeatable Bathrooms

Posted 5 years ago

“Fast delivery and great communication when I contacted them. Quality products at a very good price. Highly recommend.”

Helpful Report

Posted 5 years ago

Hi Natalie, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll shop with us again for your next bathroom project! All the best, Unbeatable Bathrooms

Posted 5 years ago

Unbeatable Bathrooms is rated 4.1 based on 599 reviews