Unbeatable Bathrooms Reviews

Name: Unbeatable Bathrooms
Rating: 4.06

4.1 Rating 599 Reviews

76 %

of reviewers recommend Unbeatable Bathrooms

4.1

Based on 599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01782 636245

Location:

61-63 High Street, Silverdale, Newcastle-Under-Lyme
ST5 6LY

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Unbeatable Bathrooms 5 star review on 29th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Late on delivery, very poor communication no call back when promised. No tracking details given. Very disappointing”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to leave your feedback. We're very sorry to hear that you weren't entirely satisfied with our service. I can see that your order arrived within the estimated 2-5 working days, as stated on our website. Please could you explain why you feel that the delivery was late? Additionally, our staff attempted to call back and left a voicemail. We would love to keep you as a valued customer and hope that you'll consider shopping with us again in the future. All the best, Unbeatable Bathrooms

Posted 5 years ago

“Excellent service all round, from the ease of ordering from the website to the price and ultimately to a well packaged timely delivery.”

Helpful Report

Posted 5 years ago

Hi Janet, Thank you for taking the time to leave your feedback! We're very happy to hear about your positive experience and hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 5 years ago

“I tried two other bathroom firms before unbeatable bathrooms for a special bath that we wanted and in the end i had to ask for a refund because they kept me waiting months. So i decided to try Unbeatable Bathrooms and after two/three weeks i had my bath ! They sent me regular emails so that i knew they hadnt forgotten about me. We can recommend them highly.”

Helpful Report

Posted 5 years ago

Hi there, Thank you so much for your kind words and taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you will choose us again for any future bathroom projects! All the best, Unbeatable Bathrooms

Posted 5 years ago

“Price was good, delivery very quick. Well packaged ,all needed now is fitter to arrive”

Helpful Report

Posted 5 years ago

Hi Terry, Thank you for taking the time to leave your feedback! We're very happy to hear about your positive experience and hope that you'll consider choosing us again in the future. All the best, Unbeatable Bathrooms

Posted 5 years ago

“Good service and very helpful”

Helpful Report

Posted 5 years ago

Hi Richard, Thank you for taking the time to leave your feedback! We're very happy to hear about your positive experience and hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 5 years ago

“TAP was lovely very pleased with it.”

Helpful Report

Posted 5 years ago

Hi Nina, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 5 years ago

“In all but one respect i had great service. Unfortunately, my shower got delivered to the wrong address, I did change the address after the order was placed and was reassured that would be fine but it still turned up at the original address. That said, I would use them again due to competitive pricing and responsiveness of the staff.”

Helpful Report

Posted 5 years ago

Hi Martyn, Thank you for taking the time to leave your feedback! Please accept our apologies for any inconvenience caused. Unfortunately, the courier was unable to receive the updated delivery details prior to dispatch. However, we're very glad to hear that our dedicated team were able to help you with this issue. We would love to keep you as a valued customer and can't wait to help with your next bathroom project! All the best, Unbeatable Bathrooms

Posted 5 years ago

“Sink arrived without overflow parts. In description it was no comments wath require additional parts.”

Helpful Report

Posted 5 years ago

Hi Valdas, Thank you for taking the time to leave your feedback. I can see that our team are already helping to resolve this with you via email. At the time of your purchase, the item only specified an overflow hole. To help avoid confusion for others, we have amended the description to more clearly specify what is included. We would love to keep you as a valued customer and hope that you'll continue to choose us in the future. All the best, Unbeatable Bathrooms

Posted 5 years ago

“Nothing wrong with the item, just the delivery time was a huge letdown.”

Helpful Report

Posted 5 years ago

Hi Bob, Thank you for taking the time to leave your feedback. We're sorry to hear that your order took slightly longer to arrive than expected. The additional couple of days were unfortunately due to the Easter bank holidays. If you'd like to discuss your order further, please contact us directly and our team will be happy to help! We would love to keep you as a valued customer and hope that you'll consider choosing us again in the future. All the best, Unbeatable Bathrooms

Posted 5 years ago

“Product excellent only marked down due to delay in delivery.”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to leave your feedback. We're happy to hear about your experience and apologise for the slightly delay. We hope that you'll choose us again for your next bathroom project! All the best, Unbeatable Bathrooms

Posted 5 years ago

“Obscure part required to fix bath filler. Arrived quickly and was a good price.”

Helpful Report

Posted 5 years ago

Hi Ben, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 5 years ago

“Bought a grohe shower, , one ordered turned out to be out of stock , but replacement offer was quickly offered at slight discount for inconvenience and dispatched immediately. Very happy with service.”

Helpful Report

Posted 5 years ago

Hi Tahir, Thank you for the kind words and taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 5 years ago

“Delivered ok and right”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll choose us again. All the best, Unbeatable Bathrooms

Posted 5 years ago

“good product. Fair price. Very good service and delivery. Attentive follow up. What more could you ask for?”

Helpful Report

Posted 5 years ago

Hi Roger, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 5 years ago

“Excellent service had exactly what I wanted”

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Posted 5 years ago

Hi Chris, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll choose us again. All the best, Unbeatable Bathrooms

Posted 5 years ago

“Great pricing and amenable staff contacts. Slightly disappointed that two possible delivery dates were missed and that 1 hour time slot on day actually delivered wasn’t provided as promised.”

Helpful Report

Posted 5 years ago

Hi Jane, Thank you for taking the time to leave your feedback, we're very happy to hear we were able to provide a positive shopping experience. We're sorry that your delivery experienced some issues and are contacting the courier to find out why this happened. We hope that you'll consider choosing us again for your future bathroom projects! All the best, Unbeatable Bathrooms

Posted 5 years ago

“Lovely basin arrived on time and well packaged. Full marks by the way on your ‘green’ packaging. Much appreciated. Other ceramics bought elsewhere were packaged in terrible expanded polystyrene or even completely encased in expanded foam which is an environmental disaster. Yours is pretty much 100% recyclable, nice one. Will use again.”

Helpful Report

Posted 5 years ago

Hi Carolyn, Thank you for the kind words and taking the time to leave your feedback. We're very happy to hear about your positive experience and that you'll be choosing us again in the future. All the best, Unbeatable Bathrooms

Posted 5 years ago

“I ordered my shower tray on the 7th March and still have not received it to this date - I had an apology and a promised delivery date of a week ago but still no shower tray - tried sending more questions as to where is my shower tray and still as no response - really disappointed and I can not afford to lose that type of money.”

Helpful Report

Posted 5 years ago

Hi Annie, Thank you for taking the time to leave your feedback! We'd like to apologise for any inconvenience caused due to the longer than anticipated delivery. I can see that your order was delivered soon after this review, thank you for your patience. We'd love to keep you as a valued customer and hope that you'll continue to choose us for your next bathroom project! All the best, Unbeatable Bathrooms

Posted 5 years ago

“Prompt delivery”

Helpful Report

Posted 5 years ago

Hi Helen, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 5 years ago

“Excellent service as usual”

Helpful Report

Posted 5 years ago

Hi Paul, Thank you for taking the time to leave your feedback and for choosing to shop with us again! We're very happy to hear about your positive experiences and hope that you'll continue to choose us in the future. All the best, Unbeatable Bathrooms

Posted 5 years ago

Unbeatable Bathrooms is rated 4.1 based on 599 reviews