United Skid Tracks Reviews

4.9 Rating 1,254 Reviews
98 %
of reviewers recommend United Skid Tracks
4.9
Based on 1,254 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
U sent the wrong tracks
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Very poor shipping took 10 days to get tracks
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At 1650 hours on the Kabota SVL-90 when we replace the original tracks for our landscaping company. We purchased these tracks in June from United Tracks and had them delivered to job site and installed at the end of June .The machine now has 1,920 hours on it. Same use as before however these tracks are completely shot. Chunks of rubber falling off everywhere. Not sure if the rubber compound was defective. Little under 270 hours of use and we are having to buy new ones. Customer service and shipping all went very smooth . But needless to say I'm very disappointed in having to spend another $3,500. We'll probably be looking a different direction on the next set next week. Unless the company is willing to figure out some kind of warranty or exchange
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Logistics of buying online and delivery was easy and very efficient. However, tracks were of poor quality. Brand new tracks ripped in half after under 2 months of heavy use..
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I have delayed this feedback because of the trouble I have had with your tracks. I installed the new tracks and picked up the old tracks and drove the machine 25' out of the shop. I turned to the right and drove another 25' to drop the tracks. I started back to the shop and the right track fell off. I used the boom as a crutch to get it inside the shop. I couldn't find anything wrong so I pulled all the rollers and machined extension rings to extend the roller height from 3/8" to 3/4". I hoped this would fix the issue. Saturday (25th) I sent the excavator to install a 60' sewer. The track came off before the job was completed and came off again as it was being loaded onto the trailer This was the first time that I saw a track come off to the inside (both front and back). I have four of these excavators and all of them have 230x96x34 tracks. I have never had a problem like this before. Possibly the tracks you sent are for some other application. I have pictures to share if you would like. I need any information that you might have that will alleviate this issue, as this is not acceptable. Dave Hebard 806-324-9541.
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United Skid Tracks is rated 4.9 based on 1,254 reviews