United Skid Tracks Reviews

Name: United Skid Tracks
Address: 651 Middle Tennessee Blvd, Murfreesboro
Rating: 4.90

4.9 Rating 1,254 Reviews

98 %

of reviewers recommend United Skid Tracks

4.9

Based on 1,254 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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United Skid Tracks 5 star review on 13th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was quick. Havent had time to install them yet to give a review on the actual quality of the tracks.”

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“Dealing with United Skid Tracks itself was amazing. The customer Service was incredible, and the ordering experience was positive. The only part of the experience that left something to be desired was with the Freight company they selected, which was Dayton Freight. The timing of the deleivery of these tracks was important, as we had a job that required the equipment to be repaired by a specific day. The tracks were shipped immediately on Monday, and arrived to the freight hauler's transfer station 12 miles from my place of business by Wednesday morning. The promised delivery deadline was anytime on Thursday. They didn't deliver them on Wednesday, and by 4pm on Thursday I started calling the frieght company to determine why they hadn't been delivered. A communication mix up they told me. I requested that they do what it takes to make the situation right (Delivering the tracks that day yet), and they declined to do so. I ended up having to take a truck to the freight company and pick the tracks up myself, wasting an hour of my time. None of that is United Track's fault, and wouldn't stop me from buying from them again, but I would request they use a different frieght hauler, or at least find some way to make sure they don't screw up the last 12 miles of the job.”

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“Quality tracks and delivered in a timely manner.”

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“They are a good fit . Shipping was super fast I order them on Wednesday and had them by the end of the day on Thursday. They look like they are good quality. But only time will tell.”

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“The tracks shipped fast. They seem to be good quality. Contact me in a year to see if they last.”

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“Shipping was included in cost of tracks and they came quicker than expected. The tracks seam to be well made but won’t know till get some use on them. Overall a good experience.”

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“Very prompt and a fair price”

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“Shipping was fast. Tracks were not secured to pallet and fell off pallet.Tracks seem to be of good quality.”

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“Service and shipping were great. Would have been a 5 except I ordered a C lug and received a block. Nothing major for what I do. Just doesn’t match”

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“Had a couple questions that needed to be addressed before ordering the tracks. Customer service was a great help in answering the actual size of the tracks needed as they make two for my mini-ex. Once confirmation from customer service, the order was placed and they shipped out and had in 2 days just before the weekend.”

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“Ordering, Delivery, all was good. Working on Putting them on this weekend. Thank you Craig”

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“It was easy to find the tracks online . The rice was good. The tracks were delivered promptly. Got them int morning and had them on by the afternoon. My 2014 Bobcat T 320 skid steer operates much better with the new tracks.”

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“The only dissatisfaction is with the company’s communication. We did not know when they would deliver , and only by chance was there someone at the warehouse to receive the shipment. Otherwise, thank you for such good service.”

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“Quick shipping”

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“service was very quick”

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“The only reason I did not give a 5 star rating is because is because the carrier that was chosen did not deliver when my email stated it would deliver had to have someone wait all day 9-5 is what I was told would be the time frame for after waiting all day The next morning I called your company and they gave the carriers number so I called that number and they said it would not be delivered two days later which was not acceptable since I had equipment broke down so I ended up driving 130 miles one way to pick up the track list 3/4 of a days production. Also the track is 2” narrower the other track which I gave the person the measurements from the other track they would be the same”

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“Pleasant to deal with fast easy shipping Will not hesitate to use them in the future.”

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“Shipment of the tracks has a lot to be desired. The flat they were on when arriving at my location was not substantial enough to carry the tracks with a track loader. Very inferior flat. The flat was not a delivery issue it left the original location inferior. Had to take one track at a time to its location, then return and clean up the mess left by the broken-up flat. This is with the tractor-trailer delivering the tracks setting in the road.”

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“Great service”

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“I was thrilled how fast I got the tracks and the cost but tried to contact the sales person I used because the tread pattern on the tracks was different from what I ordered, but there was no response so I install them and I’m using them”

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United Skid Tracks is rated 4.9 based on 1,254 reviews