Universal Tyre & Autocentre Reviews

Name: Universal Tyre & Autocentre
Rating: 4.87

4.9 Rating 1,464 Reviews

97 %

of reviewers recommend Universal Tyre & Autocentre

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4.9

Based on 1,464 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Universal Tyre & Autocentre 1 star review on 13th February 2020

Anonymous

Universal Tyre & Autocentre 5 star review on 13th April 2017

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Universal Tyre & Autocentre 5 star review on 14th June 2016

Jana

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Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been getting my MOTS with these guys for some years now,the manager is very helpful and will help getting your vehicle through mot if you have an issues . Overall very good highly recommend.”

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Posted 1 month ago

“Superb service by dedicated team who put me [the customer] first. They went 'above and beyond' in attending to an unexpected and un-associated complication that arose during what was otherwise anticipated to be a routine repair task. Would probably have been 'ripped off rotten' elsewhere. Grateful thanks to manager Chris, technician David, and others at Plaistow branch. Can't recommend them anywhere nearly highly enough!”

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Posted 1 month ago

“Have been using Plaistow centre for many years now and find it well managed and the cheapest around. Many thanks to Chris who pulled out all the stops when my car failed its MOT today with a broken wheel, after a few phone calls a replacement was found and back on the road I am. Fantastic effort as always. Highly recommend.”

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Posted 9 months ago

“I called in as my key wouldn’t come out of my key fob so I couldn’t drive. The man in reception helped me and I’m very grateful.”

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Posted 1 year ago

“Universal Tyre were quick to respond to my request, with an Exellent price quote”

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Posted 1 year ago

“A very good all-around experience, good customer service, and good service and excellent value. Highly recommended.”

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Posted 1 year ago

“I was stranded with a flat tyre yesterday morning at a petrol station. I spotted a tyre van with, as it turned out, Jason filling up + asked for his help. He instantly said yes . A very kind deed, he was brilliant. So often these days no one is willing to just help another, not Jason, he came to my rescue. A really cheerful and decent guy. Thank you very much.”

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Posted 2 years ago

“I would like to thank Tony and Patrick at the Purfleet Branch . I booked my car for a full service and MOT . I was treated very professionally, friendly and helpful throughout my visit. Due too a resent hospital visit I was kindly taken home and picked up by a member of the team too collect my completed car. I have used the previous workforce at Universal for many years and very pleased to see that the new halfords team are as proficient or better for my cars future needs. I wish them all well for the future , Thank you.”

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Posted 2 years ago

“Called in on spec for a full set of tyres on our Merc and cannot praise too highly the service we received from Alex and his team. We had used them last year so guess it was no surprise but their level of customer care was outstanding. Well done gents for not just meeting but hugely exceeding expectations and keep doing what you do!!! Thank you …. Colin & Jenny”

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Posted 2 years ago

“Amazing customer service! Punctured my tyre at 8.30am. Drove in to Universal at 9.50am. By 10.30am tyre repaired! This is my go - to store for car repairs.”

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Posted 2 years ago

“Amazing customer service! Punctured my tyre at 8.30am. Drove in to Universal at 9.50am. By 10.30am tyre repaired! This is my go - to store for car repairs.”

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Posted 2 years ago

“Fantastic service, friendly and hospitable as always. Thank you so much.”

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Posted 2 years ago

“Popped into into Chelmsford for a what I thought was a new tyre. Turned out only needed a puncture repair only 20 quid as well the staff where very helpful and honest can't recommend enough thank you”

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Posted 2 years ago

“Disappointed that Croydon Branch has now closed. Used them for tyres and wheel alignments for 10 plus years. Very good team at the branch.”

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Posted 2 years ago

“Staines branch. Took my car in today for two new front tyres. Amazing customer service from gentleman on the front desk. He was friendly, helpful, engaging and the banter he had with one of his technicians doing the job was absolutely hilarious. What an absolute pleasure to do business with you. Will never go anywhere else but to you in the future. Thank you to your fabulous staff.”

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Posted 3 years ago

“Micky came out to mend my mother's old Ford Tractor that needed two new inner tubes. He was efficient and quick and terribly kind, he even mended her wheelbarrow which had a puncture too - she was thrilled! I would highly recommend Paul and Micky from Universal Rettendon - an excellent, personal service.”

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Posted 3 years ago

“Not just the usual garage or service .. These people really care about you .. I found their care and service was beyond usual.. have told a lot of people of their existence and of my recommendation ... well done to the team at STAINS TYRES”

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Posted 3 years ago

“Absolutely great bloke came out to me at biffa tyre change quickest ive had definately recommend”

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Posted 3 years ago

“Top service executed with care”

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Posted 3 years ago

“Top service executed with care”

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Posted 3 years ago

Universal Tyre & Autocentre is rated 4.9 based on 1,464 reviews