Urban Online Apparel Reviews

1.1 Rating 123 Reviews
1 %
of reviewers recommend Urban Online Apparel
1.1
Based on 123 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 3%
Customer Service
Communication Channels
Email, Telephone
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Urban Online Apparel are the worst experience I have ever had with online shopping. I ordered a jacket from them seven weeks ago and it still hasn't arrived. I have sent them three messages about it and have had zero response. They also have an 0900 number to contact them on which is obviously very high rates. Anyone who reads this review, please do not purchase from them! These guys are bad news folks. I am also going to report them to trading standards and I suggest that everyone else who has had a bad experience with them does the same thing!
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Posted 5 years ago
I ordered a Nike Windbreaker jacket October 4th. It is November 14th and still no jacket. It was suppose to be a birthday gift for someone special, but because it is taking sooo long to come, I had to tell that person I would give it to them (hopefully) by Christmas. I WANT MY JACKET. I PAID $50. I am NOT HAPPY. If I don't get my windbreaker soon, I will report the site and write more bad reviews because this is ridiculus.
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Posted 5 years ago
I ordered a Nike jacket over a month ago and still haven't received it. eMail confirmation of the order states 9-15 days standard delivery. Shipping confirmation states 10-25 business days for standard delivery (9-15 days priority shipping). I've email customer service to get an update on my order, I also pointed out how disappointed I was with their service. Straight away I got an automated reply from the CEO William Gravestone about delayed shipping of October orders and I can get 50% of my next order.....what a joke I'm not ordering anything until I receive my current order, in fact I'm starting believe it's a big online scam! On Line Urban Apparel, you have taken my money so please deliver the goods!
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Posted 5 years ago
Urban Online Apparel is rated 1.1 based on 123 reviews