US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 6th floore, New York, New York
Rating: 4.73

4.7 Rating 2,643 Reviews

94 %

of reviewers recommend US Mobile

4.7

Based on 2,643 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
6th floore,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had sooo many questions and Omema was very patient with me and answered all my questions. The only thing I don't like is that I have to send in my receipt each month to get a credit for the perks......I would think there would be a much easier way to do this! Omema was so helpful! Thank you!”

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Posted 6 years ago

“I've been a customer with US Mobile for about 4 years now, I believe. I've always been very happy with them, both as my main service provider while I still lived in the states, and as my service provider when I visit the states now that I've moved abroad. I needed some assistance with reactivating a sim card today, and Omema helped me out very quickly! Thank you to both Omema and US Mobile!”

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Posted 6 years ago

“Maryam was great customer service. Helped me out out at 4am when I desperately needed it and sent out a Super SIM kit for me asap. Good customer service.”

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Posted 6 years ago

“Mukesh Kumar was quick and courteous to help me solve my problem.”

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Posted 6 years ago

“Mukesh Kumar does wonderful work! Helped me very quickly and extremely courteous!”

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Posted 6 years ago

“Omema Helped me with a tech issue specific to my phone model. Super helpful! Ty!”

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Posted 6 years ago

“We were conducting a SIM SWAP. He was a gentleman, patient, knowledgeable & proficient. Outstanding! Thank you!”

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Posted 6 years ago

“WOW, what fantastic customer service!!! Syed Maroof spent hours helping me to find solutions to my mobile mess. I am not at all confident in my own technical abilities but I know if the rest of the employees at us mobile are like her, I will be able to figure out anything phone related! I really look forward to working with US mobile for years to come!!! Thank you so much for all that you did for me!”

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Posted 6 years ago

“everyone is knowledgeable Zurayz did a great job, quick to help and knew his stuff. happy to join the us mobile fam!!”

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Posted 6 years ago

“Mukesh Kumar was my online chat help today. He was extremely helpful, informative and patient - bravissimo. My new sim is in and he stayed on the chat until the phone was fully functional! Now - THAT - is service!”

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Posted 6 years ago

“Mukesh Kumar very helpful rep. Solved all our problems. We were sent 2 starter kits in error. Original number ported and Phone activated quickly. Pleasurable transaction.”

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Posted 6 years ago

“I am a problem child for these poor folks and they have always been very patient and helpful. My best set of experiences with a carriers help desk.”

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Posted 6 years ago

“Mukesh Kumar helped configure mobile data settings after I ported my number from previous carrier. The chat system works great.”

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Posted 6 years ago

“Fiza was so great and quick to solve my problem! You rock!!”

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Posted 6 years ago

“Zobia helped me receive important messages I wouldn't have otherwise. Thank you Zobia!”

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Posted 6 years ago

“Service has been excellent so far”

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Posted 6 years ago

“Muhammad on support in the app was really amazing.”

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Posted 6 years ago

“Mukesh Kumar helped me today. I could not find my phone. I wanted to know if someone had been using it. Mukesh found that it had been used yesterday but not today. She let me know that I could look at a usage log. She was going to set it up and let me know how to access it. As I was waiting for her my granddaughter found the phone outside. I was very happy with Mukesh help. It is good to know that I can have access to a usage log. US Mobile is a great company. Thanks”

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Posted 6 years ago

“Arsalan helped trouble shoot why I wasn't getting service - it took awhile because in the end we found the sim card dead, but she went thru all of the steps and was execellent at explaining what needed to be done!”

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Posted 6 years ago

“Mukesh Kumar was extremely helpful”

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Posted 6 years ago

US Mobile is rated 4.7 based on 2,643 reviews