US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 6th floore, New York, New York
Rating: 4.73

4.7 Rating 2,643 Reviews

94 %

of reviewers recommend US Mobile

4.7

Based on 2,643 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
6th floore,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hassaan made my transfer very easy and he was very helpful in the very difficult process of transferring over our carrier. Especially with my kids running around screaming and creating a ruckus. I have been looking for a good cell phone service provider for over two months. The transition today was seem less.”

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Posted 4 years ago

“Umair Dogar gave me a very nice assistance I really appreciate.”

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Posted 4 years ago

“Great costumer service , Zainab Shah thank you so much for helping me and resolve the issue . Really professional service . Again Appreciate your help .”

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Posted 4 years ago

“Umair Dogar provided the best customer service I have ever had. 3.5 hours on the phone, I wasn't even annoyed at the inconvenience because he was so pleasant and determined to fix my problem. Do your best to keep him, he deserves a raise!”

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Posted 4 years ago

“Ahsan Dar was amazin'. I had a complicated problem that he patiently, kindly and efficiently solved. Thanks, Ashan!”

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Posted 4 years ago

“Ammar Shauket has got to be one of the best customer service reps that I have ever talked to on the phone. He has a lot of patience with customers that are new to smart phones and the technology involved. He was on the phone with me for over 45 minutes and would not hang up or put me on hold until he made sure that everything was working correctly and all my questions were answered. If I have any other issues I really hope that he answers the call. He never once tried to rush me or make me feel uncomfortable asking any questions. He is exceptional! More companies need to have reps like Ammar. Finding an employee that is professional, knowledgeable, courteous and friendly is very rare so this company should be proud to have him on the team. He should be commended for the professional way that he represents your company. 5 BIG STARS TO AMMAR!”

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Posted 4 years ago

“Umair Dogar was extremely helpful and professional when I needed a replacement SIM card for my phone.”

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Posted 4 years ago

“Ammar Shaukat was outstanding, he was very patient with me (I'm a senior) , very professional and courteous. This was a long call to insert settings in my wife's phone so she could receive picture messages of our great grandson and he took the time to send her phone a picture message to confirm her phone was working properly. Hats Off to Shaukat.”

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Posted 4 years ago

“umair dogar”

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Posted 4 years ago

“Nobel and Osama we're REALLY helpful getting me over to another network...!!”

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Posted 4 years ago

“Nosherwan Was great VERY conscientious and very helpfull he stayed on it till he accomplished the job !!”

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Posted 4 years ago

“Umar Dogar was just so wonderful and very compassionate. Thank you!!!”

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Posted 4 years ago

“Umair Dogar at USMobile help, assisted me in figuring out the issues with my account. By far the best customer support with all the MVNO services I have used. US mobile has a great student discount program! 100% recommend.”

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Posted 4 years ago

“Umair Dogar helped me out with my SIM issue. Really helpful..! I called Umair back because it didn't go to the survey after the call. I called again and the same thing happened (Mon, June 6 '22). US Mobile should check their system as it appears the after-call survey system is not functioning. 🙂”

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Posted 4 years ago

“Much, much longer process than expected but all ended well. Zeeshan very patient and helpful.”

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Posted 4 years ago

“Nobel was a great assistance to me and patiently and efficiently solved my ossue.”

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Posted 4 years ago

“umair dogar was agreat coustmer service”

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Posted 4 years ago

“Excellent sevice from Nobel. Knowledge and patience beyond my expectations!!!!!!”

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Posted 4 years ago

“Nobel, is AMAZING! I was having difficulty getting my phone connected on data. He helped me with with such grand respect, and Perfect instructions. The best assistance I have EVER received on a phone call!”

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Posted 4 years ago

“Called customer service to enable autopay after changing payment method. I worked with an agent named Nobel. Nobel was very professional, engaged in conversation while handling the task, and accomplished the task in a timely manner. Very positive experience.”

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Posted 4 years ago

US Mobile is rated 4.7 based on 2,643 reviews