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US Mobile Reviews

4.7 Rating 2,643 Reviews
94 %
of reviewers recommend US Mobile
4.7
Based on 2,643 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Live Chat
Read US Mobile Reviews

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
6th floore,
New York
New York
10017

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“Ayesha is a very patient and professional man, maybe this is the professionalism of US Mobile, thank you and I will support US Mobile.”
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Posted 6 years ago
“Fiza Shah was very helpful”
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Posted 6 years ago
“Fiza Shaw was extremely helpful in getting a phone set up after trying on a phone that was incompatible. Very responsive and clear in their instructions. Thanks to Fiza and thanks to US Mobile for having Fiza help customers like me.”
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Posted 6 years ago
“Customer service is outstanding. Nobel walked me through everything and explained and answered everything I asked. Incredible!!! No BS like the big boys. Also 24hr, 365 days a year. Amazing”
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Posted 6 years ago
“Mukesh Kumar is awesome”
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Posted 6 years ago
“Mukesh Kumar was very patient and helped me troubleshoot my problem!”
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Posted 6 years ago
“us mobile is the best! they really go out of their way to help their customers to the utmost!!”
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Posted 6 years ago
“Muhammad Affan treated me as the only customer, Anything and everything is the best at "US MOBILE", i never had such a good experience as i had with their caring and good service always!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”
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Posted 6 years ago
“Mukesh Kumar provided me with absolutely exceptional service. Just an absolute pleasure to work with. I was working with this tool named Nymphus and I thought I was going to leave US Mobile because he was so unprofessional, but Mukesh Kumar earned back my business with his 5 star professionalism.”
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Posted 6 years ago
“Can’t speak for the phone plan itself as I haven’t had a chance to use it, but Omema helped me process a refund fairly quickly.”
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Posted 6 years ago
“Mukesh Kumar really helped me out! thanks”
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Posted 6 years ago
“GREAT,GREAT.”
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Posted 6 years ago
“I was wanting to postpone my phone plan payment for another date because I have been tight on finances lately. After having talked to a Miss Amna about my situation, she so generously helped me by looking into my plan AND giving me a 10$ discount on my next bill! She was an absolute sweetheart to talk to, as have those who have helped me before. It is reasons like this why I love US Mobile so much. Cheap, easy to change and access your plans, and amazing customer service!”
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Posted 6 years ago
“US Mobile is great! I had a question for customer service tonight and Fiza Shah got everything squared away quickly and with a fantastic attitude. I love dealing with their team!”
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Posted 6 years ago
“Zobia will take good care of you if you have any issues. Not many, Great Service, been customer for 6+ months, just added a line to my account.”
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Posted 6 years ago
“Hassaan Awan was very helpful tonight. We really appreciate the service USMobile offers because it fits our lifestyle. Thanks Hassaan and USMobile!”
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Posted 6 years ago
“I have been struggling with trying to upgrade my plan. MUKESH KUMAR was such a very wonderful and amazing help.”
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Posted 6 years ago
“the customer service rep, Zurayz, was extremely patient helping me thru what is a frustrating GUI for the sign up process! Using a chrome browser, I was unable to complete the process (four attempts) until I went to an incognito window. Whew! Thanks Zurayz, for your help!”
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Posted 6 years ago
“I had issues with my Iphone because I traveled abroad and used another SIM card. Mukesh Kumar was really patient, clear and helpful to find a solution. Thanks!”
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Posted 6 years ago
“I had trouble getting my phone to use data, calls, texts and after lots of troubleshooting over chat Mukesh was able to get me connected to the Super LTE network as a new customer.”
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Posted 6 years ago
US Mobile is rated 4.7 based on 2,643 reviews