US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 6th floore, New York, New York
Rating: 4.73

4.7 Rating 2,643 Reviews

94 %

of reviewers recommend US Mobile

4.7

Based on 2,643 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
6th floore,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service response was excellent. Adil Saad was able to resolve the issue I had very quickly and professionally. Very impressed!”

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Posted 6 years ago

“Where to start? I tried US Mobile just to see if it worked as advertised. IT DID! Extremely flexible plans, low cost, and EASY transfer. After the trail, I wanted to change numbers and a gentleman named Haroon walked us through easy as could be. He was wonderful. Hard to find customer service like that. Highly recommend this company. Thanks US Mobile and Haroon.”

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Posted 6 years ago

“I had the pleasure of corresponding with an individual identified as "Sarfraz" utilizing the "chat" function on the US Mobile website. Despite the fact that I am woefully deficient in terms of understanding various terms, coupled with the fact that the phone about which I was calling is just now being released by Jethro, this individual was courteous, professional, patient, understanding and very thorough. An EXCELLENT ambassador for US Mobile.”

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Posted 6 years ago

“Great customer service.”

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Posted 6 years ago

“Customer service at this carrier is always available and fast, Ayesha provided answers quickly and kindly.”

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Posted 6 years ago

“Great customer service.”

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Posted 6 years ago

“Chatted with Amna, who answered my questions about porting existing a number from another carrier. Was very helpful, took time to completely understand my concerns.”

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Posted 6 years ago

“Ayesha was really very helpful. Very responsive service. I appreciate it.”

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Posted 6 years ago

“Absolutely stunned with the costumer's service! They are super friendly, managing everything in a timely manner. I wish more international students knew about your plans and promotions. Thank you so much”

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Posted 6 years ago

“I wanted to change a plan on one of my telephone lines and Zobia on the Live Chat was extremely helpful and was able to give me the exact steps necessary to get the upate effective immediately. Customer service was excellent, polite and professional. Way-to-go on being very responsive!!”

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Posted 6 years ago

“Transferring my number from my old carrier was a breeze. Fiza helped me push the activation through and get my phones running in no time.”

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Posted 6 years ago

“US Mobile is awesome! They will be much better than other Pay As You Go carriers, US Mobile's $2 per line vs others $6 per line. It's still very good as a backup number. I don't have any trouble with their service.”

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Posted 6 years ago

“Omema was a great help. Pleasure working with her.”

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Posted 6 years ago

“Fiza helped alot”

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Posted 6 years ago

“Just got off a live chat with Ayesha and she was really terrific! Answered all my questions very quickly and thoroughly. Don't let her go!!”

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Posted 6 years ago

“Ayesha was very nice and very knowledgeable! She was able to get things up and running quickly.”

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Posted 6 years ago

“Muhammad is a very gifted customer services associate. He really took care to be warm, friendly and super efficient.”

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Posted 6 years ago

“Usman was very helpful to me with my issue. It was solved in a very timely manner and with a better solution than I could have hope for. I recommend the service greatly if even for the customer service.”

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Posted 6 years ago

“Yahya helped me over the live customer service chat and was super friendly and took the time to explain things to me that I did not understand. Very pleased. Just when I felt like I was going to move to a new cell service company, I changed my mind because they were so helpful. US Mobile needs to weed out the unhelpful people though. Before Yahya, I had someone who just ended the chat on me without making sure my issue was solved...it clearly wasn't because I needed to get back on the chat.”

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Posted 6 years ago

“Amna was very courteous, helpful, and efficient. Thanks!”

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Posted 6 years ago

US Mobile is rated 4.7 based on 2,643 reviews