US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 6th floore, New York, New York
Rating: 4.73

4.7 Rating 2,643 Reviews

94 %

of reviewers recommend US Mobile

4.7

Based on 2,643 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
6th floore,
New York
New York
10017

Write Your review

Tell us how US Mobile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is extremely helpful answering my questions and resolving any issues that I have.”

Helpful Report

Posted 6 years ago

“fabulous as usual. US Mobile responds quickly and they always find a solution for you”

Helpful Report

Posted 6 years ago

“Fabulous!!!!!!!! Better than another rep whom has helped me at US mobile. Thank you”

Helpful Report

Posted 6 years ago

“Great communication. Easy transition to swap SIMs and activate a new line!!!!”

Helpful Report

Posted 6 years ago

“Prompt assisstance and great communication!”

Helpful Report

Posted 6 years ago

“Awesome service, they help me any time I have trouble with my line, they are super nice and helpful.”

Helpful Report

Posted 6 years ago

“Great service! I loved how I can choose what I'll need and you can't beat the price! Just chatted with Omema on live chat and he resolved ad answered all the questions I had.”

Helpful Report

Posted 6 years ago

“I came to US Mobile for the price. I was a long time customer of Republic Wireless and happy with their service and price, but moved to an iPhone which they do not support. Price is equivalent but where US Mobile really shines is their online service. The folks I’ve chatted with have been really outstanding. Just finished a session with Omema. They’re always warm and friendly, and very knowledgeable. This organization has the best support I’ve used in the industry, by far.”

Helpful Report

Posted 6 years ago

“Omema and other support staff were a great help in setting up and porting my number, and the service is great and affordable, and works on less mainstream phones that don't support Super LTE bands”

Helpful Report

Posted 6 years ago

“Fiza Shah was great he helped me change my number in a timely matter :)”

Helpful Report

Posted 6 years ago

“After a frustrating 3 day experience of trying to troubleshoot a problem my phone was having with my new sim card, I was able to talk to Nobel over the phone and fix my problem. Not only was he able to fix my problem, he was patient, kind and willing to go the extra mile to make things right. Because of him, I am happy to continue using usmobile. Thank you Nobel and everyone else that helped out with fixing my problem.”

Helpful Report

Posted 6 years ago

“Took some effort, but the customer service rep got it done!! Thanks!!”

Helpful Report

Posted 6 years ago

“I was having issues using my mobile data and Arsalan helped me figure out that I was out of balance. But I couldn't even use my internet so it was weird. However, I received a complimentary 50 MB for my trouble. You rock Arsalan!”

Helpful Report

Posted 6 years ago

“Ayesha was super helpful even late at night”

Helpful Report

Posted 6 years ago

“Omema helped me! Very quick”

Helpful Report

Posted 6 years ago

“ayesha was very patient and thorough, and resolved many questions for me”

Helpful Report

Posted 6 years ago

“Hassaan Was very patient with my lack of knowledge of my phone. She directed me to find the info that was needed to fix my difficulty. I thought I might have had my settings wrong. However I had no idea how to fix the problem. Hassaan Was thorough and directed me patiently. Thanks again. Terri Bush”

Helpful Report

Posted 6 years ago

“Great customer service & Phone service!”

Helpful Report

Posted 6 years ago

“Omema did a great job and took care of my needs.”

Helpful Report

Posted 6 years ago

“They have always been great at solving tech issues. Whether it's understanding caps (hit during virtual learning hotspots) or enabling hotspots on other phones, they've gotten me to the answer quickly. Great support for a great network!”

Helpful Report

Posted 6 years ago

US Mobile is rated 4.7 based on 2,643 reviews