US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 6th floore, New York, New York
Rating: 4.73

4.7 Rating 2,643 Reviews

94 %

of reviewers recommend US Mobile

4.7

Based on 2,643 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
6th floore,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While the purchasing / service options are very flexible, the voice quality (clarity, call drops, etc), inability to send photos or attachments via SMS even to other US Mobile phones, and the data issues (slow speed, connectivity issues, and other problems) are something that keeps this service from being considered good and closer to borderline poor quality all around.. For the price, I suppose it may be considered acceptable. However, the data price is too high considering the issues we face so often.”

Helpful Report

(AbdulRafay Moeen) - Posted 8 years ago

“Super Fast response as always.”

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(AbdulRafay Moeen) - Posted 8 years ago

“Reasonable Nd flexible!”

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(Kaleem Ashraf) - Posted 8 years ago

“Fixed my data not flowing issue. Just an email fixed the problem in ~3h. But the problem was on their end, so I say "acceptable"”

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(Hammad Ahmad) - Posted 8 years ago

“Bad company to begin with!”

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(Maryam Ayyaz) - Posted 8 years ago

“able to download usage report and then do sim swap when phone got stolen”

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(Hammad Ahmad) - Posted 8 years ago

“Representative (KZ) took me through the steps to getting on to Super LTE network with a new sim card and a new phone sequentially with clarity and patience! Thanks!”

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(Kamran Zafar Gill) - Posted 8 years ago

“Prompt, polite, professional service.”

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(Rizwan Ahmed) - Posted 8 years ago

“That it was very cheap! The thing I would change is the ability to do group chats and to send files via text”

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(Shahdab Younis) - Posted 8 years ago

“just works , its better than At&t cant say how much you guys are the best. AAAAA”

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(Rizwan Ahmed) - Posted 8 years ago

“Best service ever”

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(Noor Gillani) - Posted 8 years ago

“They are doing their best to resolve my problem with Cricket.”

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(AbdulRafay Moeen) - Posted 8 years ago

“My issue was solved quickly.”

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(Syed Wali Mustafa) - Posted 8 years ago

“A great speedy response to my question. A matter of minutes rather than hour and days.”

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(Kamran Zafar Gill) - Posted 8 years ago

“Very helpful and quick customer service.”

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(Hammad Ahmad) - Posted 8 years ago

“Fast and good answer”

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(Kamran Zafar Gill) - Posted 8 years ago

“Great service with no contract, a plan for any budget!”

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(Wajheen Khan) - Posted 8 years ago

“Prompt and knowledgeable customer service. Customizable plans you can change or alter as-needed mid-month.”

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(Maryam Ayyaz) - Posted 8 years ago

“Kamran was very helpful and courteous. I was able to activate my phone and everything seems to be working fine. I read a lot of positive reviews about US Mobile which led me to ultimately choose this company. I hope the service and customer support continues to be excellent.”

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(Kamran Zafar Gill) - Posted 8 years ago

“They quickly responded with pertinent suggestions! The tone in the email was knowledge and experienced. The response was at an appropriate knowledge level (didn't try to bowl me over with their knowledge,but didn't talk to me like I was an idiot either). Very helpful with several options to try then they checked in a few days later to see how things were going AND when I replied it was working better but still ittermient problems persist they didn't leave it there, they kept digging. Problem isn't 100% fixed, but we are working on it! The big names could really take a lesson from your tech support and customer service (didn't just blame it on the phone or the building and expect me to buy a new phone from them.) Thank you!”

Helpful Report

(Hammad Ahmad) - Posted 8 years ago

US Mobile is rated 4.7 based on 2,643 reviews