US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 6th floore, New York, New York
Rating: 4.75

4.8 Rating 2,628 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,628 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
6th floore,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over, US Mobile needs to better train people on your help line, on the phone and on live chat. I was misinformed and the staff were following a script and sticking to it. They were not taking what I was saying seriously or 'listening" in the chat or over the phone. Critical thinking (outside the box) best works for 'troubleshooting' with customers.”

Helpful Report

Posted 8 years ago

“Thanks for your support.”

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Posted 8 years ago

“IT WAS GREAT AND HELPED A LOT.”

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Posted 8 years ago

“Just answer the question on the first time, rather than I have to request it 3 times!”

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Posted 8 years ago

“Already Very Good.”

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Posted 8 years ago

“Good job.”

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Posted 8 years ago

“Customer service excellent! Loved the service and will be back.”

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Posted 8 years ago

“Your company and service are actually excellent. I just needed to not be cut off on unlimited. No offense taken.”

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Posted 8 years ago

“all was fine”

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Posted 8 years ago

“It was good!”

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Posted 8 years ago

“You are a great find. I have recommended you numerous times.”

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Posted 8 years ago

“Keep up the good work.”

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Posted 8 years ago

“This was a great service to keep our lines in service while out of the country!! Thank you very much!!”

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Posted 8 years ago

“Unfortunately, I didn't fully understand that a "locked" phone meant before I applied to US Mobile. So I found out that my phone was "locked" to my previous carrier. If I understood this before I switched I would have purchased a new phone or unlocked my old phone in time for my service to be available to me at the time of activation. Meanwhile, I'm a little delayed using my service because I need to acquire a new phone / unlock my old phone. I am without service during this time temporarily. I attribute this problem to my failure to understand how cell phones work. Probably I missed the tutorial or FAQ on the topic. I'm still satisfied and I look forward to finding the perfect phone for me at the store today! Cheers!”

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Posted 8 years ago

“You're perfect!”

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Posted 8 years ago

“Great service!!”

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Posted 8 years ago

“I REALLY appreciate the prompt response.”

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Posted 8 years ago

“Wali was professional, courteous, knowledgeable and tolerant . Really appreciate his help.”

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Posted 8 years ago

“all great!”

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Posted 8 years ago

“Thank you very much for your prompt response!”

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Posted 8 years ago

US Mobile is rated 4.8 based on 2,628 reviews