Utilita Energy Reviews

1.1 Rating 644 Reviews

3 %

of reviewers recommend Utilita Energy

Company Reviews

Questions

Metrics

1.1

Based on 644 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Utilita Energy deliver?

Returns

Customer Service

How can I contact Utilita Energy? How quickly does Utilita Energy resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Utilita Energy.

Visit Website

How quickly does Utilita Energy resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 60% of reviewers feedback is Utilita Energy takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

55.88%

Industry Average

“ Absolutely shocking customer service and inaccurate billing I’ve had an incredibly frustrating experience with Utilita. ”

- Paul Newton

“ Avoid at any cost. Poor poor service. We are not able to top up and currently out of energy in our new home. Avoid. ”

- Anonymous

“ I’m disgusted and disappointed how long they keep you waiting on chat too say waiting 13 minutes and it turns into over an hour how is that good customer service 7 times I’ve tried too get through and still no answer it’s shocking ”

- Anonymous

Utilita Energy Reviews

Customer Service - Average