“I’m disgusted and disappointed how long they keep you waiting on chat too say waiting 13 minutes and it turns into over an hour how is that good customer service 7 times I’ve tried too get through and still no answer it’s shocking”
“The only problem I have with utilita it's hard to talk to someone even on the chat takes forever please sort it .but other than this I'm very happy we have moved into a property and still waiting for my gas and electric cards and home monitor to arrive”
“I spoke with Donald George this morning and his customer service was really great. He gave the answers to the questions I asked and was really helpful.”
