“There was some mixup with our order. I made a phone call to explain during a very busy time for them. They were very understanding and patient and came through with correcting the issue in exactly the way they said they would. They are the best! Thank you!”
Hi there, we're sorry to hear about the mix-up but glad that we were able to get that sorted out quickly for you! Thank you for your patience and please let us know if anything else comes up! Happy Holidays!
“Vacuums R Us never disappoints. Plenty of inventory for quick shipments and friendly customer service. Items as advertised making repairs quick and easy. I’ve used them for both vacuum and sewing needs and have never been disappointed.”
“I was so pleased to receive the parts I ordered for my Dyson V10 Stick Vacuum. I was able to easily replace the broken part after watching the video. It was recommended to also order a filter so that shipping would be free. I found that when I rinse the filter as recommended, I can use the extra filter and continue vacuuming. I so appreciate. thank you.”
“I had a shark vacuum that worked fine for years until the carpet brush stopped rotating out of the blue. I found your Youtube channel and from one of your videos, isolated the problem and ordered the microswitch and the driver bit necessary to take the vacuum apart.
The driver bits and microswitch arrived about a week later, and following your instructions from the video, my son had the vacuum working in about an hour.
Excellent work and really apprecated the Youtube content and the promptness in the parts delivery.”
“When I need bags for my little canister vacuum I immediately go to Vaccums R Us as they have the best prices and complete selection for my needs. I have ordered from them many times, even though they are several states away from where I live. The service is top nothch and friendly. When I placed my first order I had to call the store and they were very helpful and sent my order very quickly. I would recommend this seller to anyone who seeks parts for a vacuum, or a wide variety of sewing items.”
Hi Marjorie, we're so glad to hear that about your experience and that we were able to help! Thank you for the review and we hope you have a great holiday!
“Love your videos. They get to the point quickly and don't waste time. Delivery of products very prompt. Products repaired vacuum as advertised. Excellent. Thanks a bunch.”
“I had tried several sites to find parts for my vaccum cleaner and nada, til I found Vaccums R-Us, they had the parts, true they were on backorder and it took about a month but the parts came and my vaccum is now back in operation. I definitely recommend this company. Thank you so much!”
“Vacuums R Us are the best! Don’t buy from anyone else. My daughter found them and they gave her the best vacuum education imaginable. Then I found their YouTube posts and realized they deserved my patronage, even though I don’t live in Colorado. Great service!”
“Very knowledgeable, helped me locate a roller for my very old vacuum. It now works very well and I can keep using it on my rugs. Thank you for your help, I will be ordering from you again!!”
“I purchased a replacement hose to a smaller steam vac from Vacuums R-Us And Sewing too. I asked a question of them by email first and got a very prompt and complete answer. My replacement hose arrived on time in perfect condition and is a perfect fit. I am very happy with the company and would definitely buy from them again.”
“Original DC07 Dyson we have at home still working strong but we ended up misplacing the U-bend assembly which we were able to find from your company and are so happy to get this delivered and working great. Will us again for any other parts we may need. Thanks!”
“I ordered two incorrect parts and it was difficult to figure out how to request a return online or via email, but when I called and spoke to someone over the phone they addressed it immediately and with no hassle. I will continue to use you all for all my vacuum needs. Thank you for the great customer service.”
Hi Natasha, we're glad to hear that we were able to get your needs all taken care of. Thank you for the review and we hope to hear from you again soon!
“Right in the middle of a major house cleanup my 17 year old canister vacuum cleaner rolled over and died. The folks at Vacuums R Us were very helpful in guiding me into a great match for a new SEBO D4 vacuum and accessories. Bottom line, a great vendor, a great system and a perfect match to get the job done. Going forward, it will now be very easy to maintain the cleanliness of the home! Thank You, Vacuums R Us! I highly recommend these wonderful folks for all home vacuum equipment needs🌞”
Hi Alan, we're glad to hear that we were able to quickly get you back on track for a major house cleanup. Please don't hesitate to reach out if anything else comes up. Thank you!
“Their nowledge was great. They informed me that I needed a wood roller, not a plastic roller. That's really important as plastic melt. Response time to my web chat questions was great. I even called and the tech who answered was super helpful. Just know that they are a family business and not Amazon. My package took about 7 days to arrive so it took longer, but for the expertise I would definitely use them again.”
