“I first discovered Vacuums R Us when I needed a part for my SEBO E3. When I found the part I believed that I needed on their website, I called and the gentleman was very helpful in diagnosing the problem over the phone. He sent the part and solved the problem. When I received an email about their 20% off SEBO sale, I decided it was time to get a D4 (even though the E3 is still going strong). I called with some questions and, again, received great assistance in ordering the vacuum and extra accessories. Even 1400 miles away and sight unseen, I get the best help from Vacuums R Us!”
Hi there! We're thrilled to hear about your positive experience with us and it's fantastic that our team could assist you with your SEBO E3 and your new D4. Your kind words mean a lot to us, especially knowing we could help you even from 1400 miles away. If you have any more questions or need further assistance, just give us a call!
“After starting an online order, I called regarding a question I had on a part number for a replacement wheel on my older vacuum. The gentleman at the Fort Collins store was very helpful in answering my question! Unfortunately, the wheel had to be backordered and took about 6 weeks to arrive. The company kept me informed of the shipping status of my order. I had a very good experience with this company from start to finish and would recommend!”
Hi there, we're so glad to hear that our team was able to help get you the part you needed and thank you for your patience on delivery time. Please don't hesitate to reach out if anything comes up, thank you!
“These folks are great! This business has knowledgeable, polite, and responsive people...something in short supply today. Employees that I talked to gave me an education on disposable vs. robust vacuums, an education that was supported by further online research. Even though I live in Michigan, I purchased a Sebo vacuum from Vacuums R Us due to their help and friendliness. I'd buy from these folks again!”
Hi Kim, thanks so much for the review! We're so glad to hear that our team was able to help you discuss your options and best fit. We hope you love your new vacuum and please don't hesitate to reach out if you have any questions!
“Saw the shark repair video on YouTube. He made it look super simple. Bought the lower hose and the security star bits. Both products worked exactly as shown; and the repair was in fact simple. I would buy from vacuums r us again. No question. Thank you.”
“I ordered a brush roll for a vacuum. It did not fit. It took 2 requests to get a return started. I sent the part back 2 weeks ago and still have not received credit. Probably won’t. Very poor service.”
Thank you for your review, Kevin! We're glad you found the part easily and that it arrived in good condition. We appreciate your patience with the delivery time!
“I had lost the plug for my carpet shampooer clean water tank. At your site, I was able to find what I needed easily. The price was reasonable and it was delivered , arriving the same week I ordered it. Good job!”
“The updates to a delayed product and good speed of the shipping were very friendly and much appreciated. Product arrived in good condition and was exactly the piece needed. I would give the whole process a five star review. JD”
