“There was some mixup with our order. I made a phone call to explain during a very busy time for them. They were very understanding and patient and came through with correcting the issue in exactly the way they said they would. They are the best! Thank you!”
Hi there, we're sorry to hear about the mix-up but glad that we were able to get that sorted out quickly for you! Thank you for your patience and please let us know if anything else comes up! Happy Holidays!
“Vacuums R Us never disappoints. Plenty of inventory for quick shipments and friendly customer service. Items as advertised making repairs quick and easy. I’ve used them for both vacuum and sewing needs and have never been disappointed.”
“I was so pleased to receive the parts I ordered for my Dyson V10 Stick Vacuum. I was able to easily replace the broken part after watching the video. It was recommended to also order a filter so that shipping would be free. I found that when I rinse the filter as recommended, I can use the extra filter and continue vacuuming. I so appreciate. thank you.”
“I had a shark vacuum that worked fine for years until the carpet brush stopped rotating out of the blue. I found your Youtube channel and from one of your videos, isolated the problem and ordered the microswitch and the driver bit necessary to take the vacuum apart.
The driver bits and microswitch arrived about a week later, and following your instructions from the video, my son had the vacuum working in about an hour.
Excellent work and really apprecated the Youtube content and the promptness in the parts delivery.”
We find you emailed us less than a minute prior to leaving this negative review. We are sorry we did not respond in that generous period of time. As indicated at the time of your order this was a special order item requiring up to four weeks to fulfill. As indicated by the tracking number emailed to you on November 30th the product is on route and currently in a USPS facility in Kansas. Happy holidays.
“When I need bags for my little canister vacuum I immediately go to Vaccums R Us as they have the best prices and complete selection for my needs. I have ordered from them many times, even though they are several states away from where I live. The service is top nothch and friendly. When I placed my first order I had to call the store and they were very helpful and sent my order very quickly. I would recommend this seller to anyone who seeks parts for a vacuum, or a wide variety of sewing items.”
Hi Marjorie, we're so glad to hear that about your experience and that we were able to help! Thank you for the review and we hope you have a great holiday!
“Love your videos. They get to the point quickly and don't waste time. Delivery of products very prompt. Products repaired vacuum as advertised. Excellent. Thanks a bunch.”
“I had tried several sites to find parts for my vaccum cleaner and nada, til I found Vaccums R-Us, they had the parts, true they were on backorder and it took about a month but the parts came and my vaccum is now back in operation. I definitely recommend this company. Thank you so much!”
“Vacuums R Us are the best! Don’t buy from anyone else. My daughter found them and they gave her the best vacuum education imaginable. Then I found their YouTube posts and realized they deserved my patronage, even though I don’t live in Colorado. Great service!”