“I had a problem with my Rug Doctor: a hose was broken so it did not vacuum up much of the water when I was shampooing a carpet. Checked YouTube and found a fantastic video by Vacuums R Us showing how to fix the problem. Ordered the part kit from the link in the video. Received the parts a couple days later and fixed the Rug Doctor in about 15 minutes due to the clear instructions provided by the video. I have bookmarked the Vacuums R Us website and will use them again if the need arises.”
“I'm wanting to have access to a parts breakdown for a Hoover Carpet cleaner that has a seized tensioner so I can order a replacement part and fix this machine for my 88yr old woman friend whose helper turned on the new machine only to have it smoke as the belt and some misalignement or defective part caused friction to heat up the plastic roller which became 'welded' to the shoulder holding the axle! Can't seem to get any satisfaction!”
Why you would leave a negative review for a random small business you ordered from four years ago because Hoover of China does not issue repair document and you are unable to figure out how to repair a vacuum escapes us.
“I have a Shark Model UV422 vacuum that required a new lower floor hose, as the original had split. There are plenty of Shark vacuum hoses available on Amazon and eBay, but none of those places had the hose for this particular model of Shark. Those hoses were either too small in diameter or too large. The local vacuum repairman in my town said he couldn't find the part to repair my vacuum either. Fortunately, I have a son who is an aerospace engineer who sources parts everywhere for his job. Charlie assured me he could find the part I needed, and he did, on Vacuums R US. Once I had the right part, the repair went quickly and I saved my favorite vacuum was spared from the landfill.”
Hi Cynthia, we're so glad Charlie found us and that we were able to help get you the parts you need! Please let us know if anything else comes up. Thank you!
“I fixed my vacuum!
After watching your "How to fix a Dyson power switch" you tube video, I ordered the part from you, and I have now finished installing the part. I went back once to the video and paused it to see exactly how the replaced switch should fit into the neck of the vacuum. After that, it was time to vacuum!
Thank you for sharing your knowledge.”
“Vacuums R Us- was there when I needed a hard to find part for my Bissell vacuum. The service and price point was very good. I would recommend them to anyone who needs quick service and reliability. Thank you!”
“I have been very pleased with the results of my sewing machine cleaning and repair. It was done in a timely fashion. The machine is at least
50+ years old and works beautifully. I also had questions regarding an issue on a recent machine I purchased primarily to sew heavy denims. I was assured it was probably improper threading of machine. I was told to re- thread it three times to be sure. Sure enough that was the problem and it has worked well since. I will use this service again in Fort Collins, Co and would recommend them.”
“I appreciate that you kept me up to date on my order. I also appreciate your honesty. Their was a little mix up on my order. It was nobody's fault it was a mix up or a misunderstanding as to what I ordered. You handled it with a refund witch I didn't even ask for. Your very professional thank you.”
“Correct parts arrived in an expeditious manner at reasonable cost. I appreciate the how to videos however I cannot seem to get that bottom plate mounted properly on the Shark NV752, almost like the hose coupling protrudes too far into the area were it should pop into. Sigh. If you have any advice I'm all ears.”
“There was a parts replacement video with the exact model of my vacuum. Links under video gave me replacement part to buy. I ordered part which came quickly. I followed video instructions and was able to get my vacuum back to working order for less than $20.”
“We chose to order parts from this company after a YouTube video showing how to fix our vacuum. This company was good with feedback as I had concerns that the hose would fit our vacuum. They did communicate that what I chose was the best possible fit. Using the YouTube video as a guy we were able to complete our repair and the vacuum works just fine so thank you very much for all your help.”
“Fast ship, has parts I need at fair prices. You might have to wait for an item to be in stock, but as soon as it's in, they quickly ship. This store is now my go to for vacuum parts and supplies, nice work!”