“The personnel with whom I originally spoke to place my order was very courteous. However, I don't know why it was recorded as a layaway order having paid with my credit card at that time?! I am happy someone finally discovered the mistake and realized it had been paid for. So, a big "Thank You" to that person!!!”
Hi Betty, we're sorry to hear that happened but glad we were able to get that fixed ASAP for you. Please let us know if anything else comes up. Thank you!
“This product was a perfect fit for my TriStar vacuum. Although, I didn't receive an order confirmation, I did receive tracking info when it was shipping. The product arrived in perfect shape and in about a little over a week.
I will definately buy from this seller again.”
“They were able to backorder a had a hard-to-find part and it arrived within the time frame originally quoted. I did call about the order and the man I talked to was very helpful and able to assist even thought I was not sent a confirmation email with order number. The only reason I gave 4 stars instead of 5 is their shipping policy which will likely keep me from ordering from them again. I had to ship item to my son who I would be visiting since they wanted an enourmous sum ($100) to ship to Alaska, but it was free elsewhere in the US. That means I am subsidising everyone elses' shipping. Not cool. If they would offer shipping at actual cost I would give 5 stars easily and would happily order from them again”
“Very good customer service. Isabella knows the products and directed us to exactly what we were looking for. Glad to know you are in Boulder for any future needs.”
