“Excellent customer service from Jim and his team.
Through no fault of theirs I had to return a pair of OR Croc Gaiters ( very unusual these are the best available ) which were immediately replaced.
This level of service on top of a very keen pricing structure makes them a 1st choice for outdoor kit.”
Hi Ian, thank you for your generous 5-star rating and for your loyalty to Valley and Peak! We are glad to be your first choice for outdoor kit and truly appreciate your kind words regarding our excellent customer service I provided, especially in helping you with your OR Crocodile Gaiters. We strive to provide the best service and pricing for our customers, and thank you for allowing us to continue to serve you. All the best, Jim
Hi Harriet, thank you for your 5 star rating of Valley and Peak! We really appreciate your positive feedback. We're thrilled to hear that your experience with us was excellent, from the kit to the quick delivery. Thank you again for your support! All the best, Jim
Thank you so much for your 5-star rating of Valley and Peak Kevin! We really appreciate your positive feedback and it's great to hear that you were happy with your order at a good price and quick delivery. We truly value you as a customer and thank you for your continued support! Many thanks, Jim
Thank you so much for the generous 5-star rating of Valley and Peak! We appreciate your kind words and are delighted to hear that you appreciated our efficient service and receiving an email confirming that your item was back in stock. We look forward to helping you again soon! Many thanks, Jim
“I have been using Valley and peak since they first opened for business.They have always been very helpful with my outdoor purchases. Recently they have managed to sorce equipment that I could only get direct from the USA. I would like to see some of their own brand back on the shelves.”
Hi Sarah, thank you so much for your kind words and 5-star rating! We are so pleased to read that you were pleased with the price, availability of item & service. Thank you for being a part of the Valley and Peak family. It means a lot to us! All the best, Jim
“I purchased a new tent from Valley and Peak, it's not the first purchase. The product range is excellent and they have the item in stock. I've found the turn around time from ordering to the delivery to be fast and efficient. There is communication all the time.. very happy with the company their staff and the product.”
Hi Len, thank you so much for your generous 5 star rating of Valley and Peak! We really appreciate your loyalty and are humbled by your positive words about our product range, stock availability, swift delivery and communication. We value your support and happy that you are enjoying your
new tent from us. Thank you for choosing Valley and Peak! All the best, Jim
Thank you David for your 5 star rating of Valley and Peak! We really appreciate it! We are glad that you are happy with our great product range and quick delivery. Thank you for being part of our Valley & Peak family! All the best, Jim
Thank you for your wonderful 5 star rating of Valley and Peak. We are delighted to hear that we did exactly as we promised when you placed your order, and that you were satisfied with our service. We really appreciate your kind words! All the best, Jim
“I’m a repeat customer with Valley & Peak.
I’m a big fan of Outdoor Research gear and their sun hoodies are excellent, I have three. They’re difficult to get in the UK but Valley & Peak always have a great selection and dispatch in good time.”
Thank you so much for your glowing review and your loyal support! We really value your commitment and we're incredibly appreciative of the 5-star rating. We are so happy to know that you've had great experiences getting our Outdoor Research gear with us. Thank you for the support! All the best, Jim
Thank you so much Alan for your 5 star rating of Valley and Peak! We're so pleased that you're happy with our products. We hope you continue to enjoy them for many years to come. Many thanks, JIm
Thank you so much for your kind review Hans! We are pleased to hear that your experience with Valley + Peak was five stars and that your questions regarding your purchase were answered promptly and adequately. Your support means a lot to us, and we are happy to have served you. All the best, Jim
“Very good delivery speed - quilt ordered Fri pm, arrived Sat early pm!
Also very good advice and support via email - quick responses and flexible approach to ordering items not in their normal stock list.”
Hi Keith, Thanks so much for your 5 star rating of Valley and Peak! We're delighted that you were pleased with our delivery speed and customer support. We strive to provide the best possible service to all of our customers and we're glad you were satisfied. All the best, Jim
Thank you for your 5 star rating! We really appreciate your kind words about our friendly, efficient services. We are so glad that you had a positive experience! Many thanks, Jim
“I’ve made a number of purchase from Valley and Peak and the reason I keep returning is twofold - I’ve always experienced unparalleled customer service and the products they sell are always excellent quality. For me, I will not return to any company that doesn’t give decent service - and I have found V&P to be outstanding - rapid responses to communications and they always despatch purchases promptly.
Definitely one of my preferred suppliers especially as I believe their pricing structure is reasonable.”
Thank you very much for your five-star rating of Valley and Peak, Chris! We really appreciate your loyalty as a customer. We're glad to hear that you always receive exceptional customer service, excellent product quality, prompt shipping, and reasonable pricing from us - it encourages us to keep up the good work! It's customers like you that make Valley and Peak what it is today. Thank you as always! All the best, Jim
Hi Sim, Thanks so much for the 5 star rating of Valley and Peak! We are so happy that you find the shop to have the premium products you want. We greatly appreciate your loyalty and hope to continue to serve you with excellent service and products. All the best, Jim
“Jim and the Valley and Peak Team are great, really helpful and friendly. We were trying to buy a product that was not in stock and we were able to reserve the products before they came into stock. Jim and the team kept us updated on the lead time and promptly dispatched them to us when they came into their stores. Great service and communication, will use Valley and Peak again to purchase more items for our big trip to Africa! Thanks Jim.”
Hi Natasha, we can't wait to hear all about your trip using the Cargo Haulers! We just took one of these away and it was incredible. Really easy to use and full of clever pockets and straps. Take care, Jim
Hi Stuart, Thank you for your 5-star review of Valley and Peak! We appreciate your kind words about us being a great company to deal with, with good selection product's & at competitive prices. It's our priority to make customers happy and we're so glad we achieved that with you! All the best, Jim
