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Valley and Peak Reviews

5.0 Rating 1,044 Reviews
99 %
of reviewers recommend Valley and Peak
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Valley and Peak 5 star review on 24th May 2025
Darren D
Valley and Peak 5 star review on 16th September 2024
Peter D
Valley and Peak 5 star review on 16th September 2024
Peter D
Valley and Peak 5 star review on 10th March 2024
Phil J
Valley and Peak 5 star review on 8th December 2023
Dave S
Valley and Peak 5 star review on 5th September 2023
Robert F
Valley and Peak 5 star review on 4th September 2023
Michael W
7
Anonymous
Anonymous  // 01/01/2019
Just a really great company to order from. I’ve ordered a couple of different things from Valley and Peak and I’ve asked for advice ahead of ordering both times. I’ve found them helpful super responsive and friendly, I’d strongly recommend them. Really trustworthy and helpful.
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Posted 1 year ago
Really happy with the shop and item return procedure. The owner of the shop really goes extra mile to solve problems and help with questions that I had.Will be shopping there in the future for sure.
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Posted 1 year ago
Great company bend over backwards for there customers
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Posted 1 year ago
I've made several purchases from Valley and Peak over the last couple of years from tents to stoves. I have to say, the customer service is second to none, delivery is fast and they are quick to respond to queries and have offered valuable and professional advice more than once. All in all, a great place to shop with some quality gear on offer.
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Posted 1 year ago
Very good communication, great to deal with and quick post
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Posted 1 year ago
ordered a Big Agnes Footprint to Sweden as it wasn't available here. It arrived super quickly, thanks for a phenomenal international service!
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Posted 1 year ago
The guys at V & P dealt with my online order quickly and had it dispatched the very next day. Delivery was prompt and all communications from them were helpful. i would definitely recommend using this company.
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Posted 1 year ago
Great prices, quick delivery, excellent customer service, can't ask for any more.
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Posted 1 year ago
Can not fault the service. I ordered Christmas eve and the delivery still arrived within the time frame. Definitely a go to site.
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Posted 1 year ago
Fantastic service, placed order on Boxing Day and the item was dispatched the next day! Full tracking and notification at all times! Will be placing an order in future with the team
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Posted 1 year ago
All fine , no problems
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Posted 1 year ago
Hi Ian, thank you so much for your 5-star rating of Valley and Peak! We truly appreciate your feedback and we're thrilled to hear that you had such a positive experience with us. All the best, Jim
Posted 1 year ago
First time I have personally ordered anything although other family members have done so, the ordering process was easy, delivery was quick, the item was a gift and was well received by the recipient so, all in all a positive experience. I would certainly recommend this company.
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Posted 1 year ago
Hi Patricia, thank you so much for taking the time to rate Valley and Peak with 5 stars! We greatly appreciate your positive feedback and recommendation. We're thrilled to hear that your first time ordering experience with us was a smooth one. Our team works hard to ensure that our ordering process is easy and hassle-free for our valued customers like yourself. We understand that prompt delivery is crucial, and we're delighted to know that your order arrived quickly. It's fantastic to hear that the item you purchased was a well-received gift. We strive to provide high-quality products that leave a lasting impression. Your satisfaction and the satisfaction of your family mean a lot to us. Once again, thank you for choosing Valley and Peak. We're grateful for your support and recommendation. Should you need anything in the future, please don't hesitate to reach out. We're here to assist you. Warm regards, Jim
Posted 1 year ago
Absolutely fine
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Posted 1 year ago
Thank you so much for taking the time to rate Valley and Peak with five stars! We truly appreciate it and the positive feedback you shared about your experience with us. All the best, Jim
Posted 1 year ago
Quality stock selection and good prices. I needed to delay my delivery and Valley and Peak were very accommodating and made sure my items were dispatched at the right time.
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Posted 1 year ago
Hi Hugh, thank you so much for your fantastic 5 star rating of Valley and Peak! We truly appreciate your support. We are delighted to hear that you found our stock selection to be of high quality and our prices competitive. We always strive to provide the best products to our valued customers at affordable prices. We are also glad that our team accommodated your request to delay the delivery. At Valley and Peak, customer satisfaction is our top priority, and we are committed to ensuring that your items are dispatched at the right time, as per your convenience. Thank you once again for your kind words and for being a loyal customer. We look forward to serving you in the future and providing you with more excellent products and exceptional service. Warm regards, Jim
Posted 1 year ago
Item was a gift so can't comment on that but easy ordering and super fast delivery.
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Posted 1 year ago
Thank you so much for your fantastic 5-star rating of Valley and Peak! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We understand that the item was a gift, so your comment regarding it is totally understandable. However, we're delighted to know that you found the ordering process to be easy and our delivery to be super fast. It's feedback like yours that motivates us to continually improve and deliver the best service possible. We hope to have the pleasure of serving you again in the future! All the best, Jim
Posted 1 year ago
Competitive company, excellent service.
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Posted 1 year ago
Thank you so much for your 5-star rating of Valley and Peak! We greatly appreciate your support and are thrilled to hear that you had a fantastic experience with us. At Valley and Peak, we strive to provide our customers with nothing but the best. Our team works tirelessly to ensure that every aspect of our service meets and exceeds expectations. It's incredibly gratifying to know that our efforts have paid off and that you found our service excellent. Best regards, Jim
Posted 1 year ago
I've made several, significant purchases over the last few years from Valley and Peak, by that I mean investment in some quality, fairly expensive gear. The help, advice and customer service is excellent. I wouldn't hesitate to recommend.
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Posted 1 year ago
Hi John, thank you so much for your outstanding 5-star rating of Valley and Peak! We truly appreciate your continued loyalty and are thrilled to hear about your positive experiences with our company. We are delighted to have been able to assist you with your various purchases and provide you with quality gear. It means a lot to us that you recognise our dedication to delivering excellent customer service and support throughout your journey with us. Your recommendation is greatly valued John. We are grateful for your trust and confidence in our brand. Rest assured that we will continue to go above and beyond to provide you and all our customers with the best assistance, advice, and outstanding products. Thank you once again for your kind words and being a loyal customer. We look forward to serving you in the future! Warm regards, Jim
Posted 1 year ago
Very personable service, reliable and fast delivery. V&P are one of the regular on line shops I use
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Posted 1 year ago
Hi David, thank you so much for taking the time to give Valley and Peak a 5-star rating! We truly appreciate your support and loyalty as a regular online shopper with us! We are glad to hear that you find our service very personable, reliable, and enjoy our fast delivery. Your satisfaction as a customer is of utmost importance to us, and we strive to provide an exceptional online shopping experience. Thank you again for choosing Valley and Peak as your go-to online shop. We look forward to serving you with the same level of excellence that you have come to expect from us. Best regards, Jim
Posted 1 year ago
Not being computer literate I found my purchase extremely easy to make. Well done
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Posted 1 year ago
Thank you so much for your 5 star rating Wendi! It's great to hear that, even as someone who is not computer literate, you had an easy experience making your purchase. We really appreciate it and we're so glad to help make an easy purchase. All the best, Jim
Posted 1 year ago
Excellent customer service. Very quick to respond via email - professional and friendly. Product I ordered was prefect. Will be using them again - definitely deserve 5 stars!
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Posted 1 year ago
Thank you so much Lizzy! We are delighted that you have chosen Valley and Peak and that our customer service and quality of the products have been great. We are thrilled that you shared your experience with us and appreciate your 5 star rating! We look forward to serving you in the future! Many thanks, Jim
Posted 1 year ago
Valley and Peak is rated 5.0 based on 1,044 reviews