“A good experience. Website is well designed and order confirmation/tracking communications very clear. Delivery was quick. There were cheaper prices online for the product but I'm happy I chose this retailer.”
“Really great service, ordered a Nortent Vern 1, was totally delighted, it was packed really well and had excellent after sales service from them. Will definitely buy again from Valley and Peak.”
“Great service, delivered quickly even from pre-order. Jim was very helpful and made it easy to amend my order after I made a daft mistake. Thanks Jim”
“Excellent customer service.
I had a few queries before I placed the order, which were quickly responded to and answered.
I will not hesitate to use Valley and peak again.”
“Thanks a lot Valley and Peak.
The website is very user friendly and the delivery time was excellent.
A great piece of kit which I’m hoping to get lots of use from.
Thankyou”
“Great price on the product, and seamless ordering and delivery. The guys kept in touch regarding the expected delivery time as the tent I had ordered was on back order. Can’t fault them 🤙🏻”
“This is a company who know what's good outdoor equipment. And thereby they stock it. And then they make sure that us, the customer is looked after. And that looking after is from letting us know what they have, to letting us know our purchased items are on the way.”
“Ordered enlightened equipment quilt for a last minute trip to picos de Europa and the team had it with me next day! The day before I left. 1st class communication and service and the quilt performed fantastic, even the night Spain's 1st named storm of the season hit while camping at 2150mtrs. A noisy night in the DCF tent for sure but I was toast warm.”
“Had a great experience ordering from Valley and Peak, I was kept informed of order progress and the shipping was quick. I came back and made a few more orders since my first order and it has been great every time.”