“Extremely happy with my recent purchase of the Nortent Vern 2. I personally think it's an excellent product overall. The dual vestibules which allows the other half to have her own space is an absolute bonus. Together with great build quality and a well thought out design. Delivery, customer service and everything else Valley and Peak provided was 1st class as always. Many thanks.”
“Jim at Valley + Peak is an absolute asset to the company. He went above and beyond for me as a new customer and was able to assist with product enquiries, resolutions to a product issue and did so in professional an extremely manner. His expertise was very helpful and Valley + Peak will be the only place I buy my camping and outdoor gear going forward. Thank you, Jim, for your amazing customer service and helping with all the email I have been sending you!”
“I placed my order on a Monday and by Wednesday my gear had arrived!…really happy with the customer service and kit available on the website…I’ll be definitely ordering again in the future and will be recommending to family and friends.”
“Purchased from this company for the first time. The order went through with no problems and everything was shipped out and arrived on schedule. I have no complaints and the items purchased were of good quality.”
“Fast delivery and good response to my questions, was worried I wouldn't get my tent in time due to being out of stock, but the team were very helpful and helped me plan my trip.”
“Ordered a gym bag, unfortunately not quite what I wanted. Excellent quality and I was tempted to keep it anyway. Sent it back, very pleasant e mail from Jim . I could not fault the quality of the product or the return service both of
which are excellent. 10 out of 10.”
“Great range of goods. What we wanted was out of stock but the communication was fantastic and the goods delivered one day after coming back into stock. Could not ask for better service!”
“2nd order recently placed with V&P and extremely happy with the service on both orders. Ordered a Therm-A-Rest sleeping mat and it arrived the next day. It was the cheapest I could find it online too which was a bonus. Great website with lots to choose from. If I’ve had a bad experience I generally don’t go back but will definitely order again.”
“Jim and the team provide probably the best service of any outdoor retailer. They go the extra mile. I wanted an item they currently did not stock and Jim contacted the manufacturer and got me it. Can’t thank them enough.”
“Thank you Valley and Peak! I am an international customer from New Zealand and was worried that this would make my experience with shipping difficult. Jim and the customer service team were automatically made contact with me after I placed my order to ensure I knew what the process was with possible extra shipping details etc. I was pleasantly surprised and they shipped my order so quickly. Thank you so much! I love my travel bag!”
“It's difficult to find quality gear st reasonable prices, however everything I have purchased has been phenomenal quality and reasonably priced with fast delivery. I cannot recommend enough, I will be returning to renew my winter gear for sure”
