“Stay on them if you want your item!!! Ordered 3/9, item said shipped but no tracking number. 4/15 spoke with customer service on who was to call me back after researching where my item was. Never called back. Called 4/17 spoke with same gentleman who assured me that they would expedite shipping; ship out 4/18 and I would receive it 4/21. My item never shipped out until 4/22 and with finally receiving it 4/28 - 7 weeks after I ordered it. I am giving the company 2 stars only because customer service was at least nice even though he didn't follow through and lied and I receive my item. I will NOT be returning!”
“I rated this company EXCELLENT. I have been doing business with this company for about 5 years or longer. I would recommend him, if you need something that he has for sale. Packages come in the time frame that is stated and so far everything has come in perfect shape. I have been very pleased with his service and I know you will be also.”
“I highly recommend this company. The price for an original toner was excellent and it arrived in perfect condition. I plan to order another for back-up.”
“The first order got lost but they sent a second one right away. They were easy to contact and communicate with. Product was official HP as advertised.”
“Ink took over a week to arrive and it expires in 5 months. Fresh ink expires after 18 months. That’s why it’s discounted? So I guess fine if you use it often”
“It was a pleasure doing business with ValueTekno. They kept me informed with each step of the shipment and it arrived promptly. It was very well wrapped and impeccable. I have not yet installed it, but I feel confident that it will be fine. If not I am sure that they will stand behind their product.”
“Although your price was very competitive, it took several weeks to finally receive my order. I had to call twice to find out what happened to my order and get the delivery status. On a good note, your service technician was very courteous and helpful in resolving the issue.”
“My shipment was lost by Fed. Ex. After waiting for over two weeks, I called.
Erick took care of it immediately and had the product reshipped. Very happy with their service.”
“Ratings:
Questions I had with ValueTekno were very responsive.
Tracing information was received when the cartridge was shipped.
The packaging was the best I have ever seen.
The quality of printing clarity was excellent.
I sent the old cartridge to Virginia October 04, 2022.”
“Sometimes the toners come in a little slow but I have nothing but
complete trust in Valuetekno. It is the best company I deal with.
Thank you for being there”
“I have an older printer that I need for 1 old program I enjoy using and I was so excited to learn that Value Tekno not only carried the discontinued original toner but had it in stock!!”
