“What kind of review do you expect when an order I placed 9 days ago, still has not arrived??? I should have used Amazon or another source. The rate is 0 out of 5. Terrible experience.”
“I have never received the toner cartridge that I bought from ValueTekno and no one at the company will respond to my emails. I suspect this is a scam! Don't buy anything from this company.”
“Very poor service and been given the run around from Eric. He hasn’t followed up on request to get a refund. He says he has submitted it to accounts. Tomorrow will be a week since I requested a refund. I wasn’t told that the Canon A30 was back ordered when I made the purchase. ValueTekno was quick to take my money, but given the run around every time I inquired from Eric. Very poor service, I am sorry to have trusted your company. Still waiting, please credit my account.”
“I am writing in regards to your very poor customer service. I submitted an order 1/28/2022. I made an order for a Canon A30 ink cartridge. I wasn’t told at the time that it was back ordered thinking I would get it in 5 to 7 days. I haven’t received yet and requested a refund. Tomorrow will be a week since I requested it. I have inquired from Eric and been given the run around. I’m very unhappy with the poor service. Valueteko was fast taking my money. Poor service, please refund me.”
“Placed an order on Jan 13 2022. Never hrard from valuetechno. Followed up on feb 5 2022, was told the item would be shipped asap. 5 days later no shipping scheduled .
Horrible service”
“I have not received my order yet.
Could I please just get a refund (if you have not already charged me)? I am not upset. I need to order from another vendor or go pay super high prices at the office supply store. Unfortunately, it is just the way it works sometimes.”
“I can't give my experience any more than one star at this point. I ordered a toner and it hasn't even shown up at my house yet. It's difficult to rate something you don't have. So far this experience of ordering from ValueTekno is not a very good one.”
“Placed an order your site never told me when it would be shipped! I had to call and check to see when it would be sent out! I still have not received my product.”
“I originally ordered this product in November. Price is great. But delivery was not as promised. They provided a slight reduction in price to compensate for the delay
However, today (Jan 31), I finally had need for the toner -- so I installed it and started using it. Marks appeared all over the printed page. I am a lawyer, working at home during the pandemic, so I can't print documents that have extraneous marks on them. So this afternoon, i ordered a replacement toner cartridge from another supplier -- which was delivered this evening (same day as ordered). I installed the replacement cartridge -- and no problems. Consequently, I'm sure that the problems were caused by toner cartridge I ordered from ValueTekno
The replacement cartridge was $13 more -- but it worked correctly with no extra marks.
While the price on Value Tekno is great -- the product performance is not. This may just be a one-off -- but I can't take the chance so I will not be ordering from you again.”
“placed an order 10-26-20. Have not received as of 11-04-20. Have been informed twice that I'll get it "today". No such luck. Won't order from them again.”