“Stay on them if you want your item!!! Ordered 3/9, item said shipped but no tracking number. 4/15 spoke with customer service on who was to call me back after researching where my item was. Never called back. Called 4/17 spoke with same gentleman who assured me that they would expedite shipping; ship out 4/18 and I would receive it 4/21. My item never shipped out until 4/22 and with finally receiving it 4/28 - 7 weeks after I ordered it. I am giving the company 2 stars only because customer service was at least nice even though he didn't follow through and lied and I receive my item. I will NOT be returning!”
“Although your price was very competitive, it took several weeks to finally receive my order. I had to call twice to find out what happened to my order and get the delivery status. On a good note, your service technician was very courteous and helpful in resolving the issue.”
“I was supposed to receive a 20% discount on my previous order because it was so late, and didn't. My current order for HP 10 ink was ordered 10 days ago.”
“Why did I receive old cartridges? One was manufactured in 2015 and the other in 2017. When are they guaranteed until? Are your products guaranteed? How long do they stay good? Do I need to check with the manufacturer?
My last 2 cartridges were manufactured in 2020 and I had them for over a year before using them, so I am concerned. Please respond. So far I will have to rate you poor.”
“My biggest concern was to get my product to me as soon as
Possible, and I specifically asked how long it would take and was told no later than Tuesday and I did not receive until Thursday. Very disappointed.”
“I placed my order on 4/7/21. That was 13 days ago. I'm still waiting for my order to be delivered. Unless I overlooked something, there was no notice provided telling me that I'd have to wait so long.
I've already had to buy the same item from a different supplier, in order to keep from running out.”
