“There was an error in communication, but somebody called me to make sure everything was taken care of plus an apology which was really nice. I highly recommend this company!”
“I bought a new toner cartridge for my Canon copier and took it to a Copy Repair shop to have it installed. When we opened it I was told that it was no good, had been stored too long. I am now working with Value Tekno to getting it taken care of.”
“I have to say it was very good. The price was very good and I had a very good follow up review with a rep. from the company.
There was a little confusion with the delivery but was quickly resolved.
I would recommend this company.”
“When the company realized I had not received my toner they personally contacted me and everything worked out beautifully very nice company to do business with... The personal contact was unbelievable in this day and age!”
“Positive overall experience. Excellent service. During chat while shopping received prompt, helpful, courteous and honest (explained how they achieved slightly lower pricing over their competitors) assistance. Product arrived on time, in condition as expected and described. Will shop with ValueTekno again.”
“great customer service - there was a problem with the item and Eric delivered a new one to me on his way home from work - he did this the same day I called him - which really helped out this senior citizen. Many thanks. Sheila Sza bo”
“I had some trouble with placing the online order, but was "helpfully helped" via the "Chat." Order arrived in good condition and in a timely fashion. Price is very reasonable. Thanks!”
“Eric was very prompt, helpful, and informative in the online chat. The product was sent out promptly and was well packaged. We were kept informed of its progress. The pricing online was an error. We should have been charged $300 more than we were. Through a personal phone call Eric informed us of the error, but said they were honoring the price quoted online. He was very courteous and professional. We intend to do business with the company again and would highly recommend them.”
“I originally had an issue with my order of an HP Genuine 80X CF280X High Yield Black Laser Jet Toner Cartridge; however, ValueTekno was incredibly responsive to my issue and made everything good. The product arrived as promised and works as advertised. I am more than satisfied with my interaction with ValueTekno and will definitely order from them again.”
