Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Vapesourcing Reviews

2.9 Rating 221 Reviews

47 %

of reviewers recommend Vapesourcing

Company Reviews

2.9

Based on 221 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Vapesourcing 5 star review on 11th May 2024

Vapesourcing 4 star review on 26th April 2024

Vapesourcing 1 star review on 28th September 2023

Vapesourcing 1 star review on 16th August 2023

Vapesourcing 1 star review on 16th August 2023

Vapesourcing 1 star review on 31st August 2022

Vapesourcing 1 star review on 31st August 2022

15

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received defective disposable vape. Been back and forth with pictures, emails and videos to prove it doesn't work and they keep asking for more. Don't buy from these people. They will never replace or refund defective products. Worst customer service ever in my life”

Posted 1 year ago

“Two different banks with two different cards both compromised after ordering from Vapesoucing.com a couple of months ago. Robbed of over $600 ! Only $400 recovered as of today. Vapesoucing.com owes me compensation for lost $$$ and time and trouble !!! I don't care if you use a secure payment system, because it's NOT secure.”

Posted 1 year ago

“2 orders in a row fraudulent charges within a few days do not order from this company”

Posted 1 year ago

“My credit card..along with other customers..was compromised on November 4th..2022. before this..i had made multiple purchases with no problems. Please do not use your credit card on this site.”

Posted 1 year ago

“Scammers . Joey and all involved are SCAMMERS THEY FORCE YOU TO FILE A DISPUTE because their service is horrible . Sending defective items and refusing to refund or replace Now I have to chargeback AVOID AVOID AVOID THEY ARE SCAMMERS”

Posted 1 year ago

“I received the wrong coils. The package had the right labeling, but inside… completely wrong size. I have been emailing back and forth for days. Asked to send photos and video, I did. Now they aren’t responding to me. I am livid. I spent $45 with them and now apparently I’m out that cash and stuck with useless coils. I’ll annoy them until I get my money back. STG.”

Vapesourcing 1 star review on 31st August 2022

Vapesourcing 1 star review on 31st August 2022

Vapesourcing 1 star review on 31st August 2022

Posted 1 year ago

“they sold me a past-due e-juice and when contact their CS they simply told me that I have a problem with my taste. I received the order on 08-25-22 and contact them for a refund. I got 5 bucks in their store. do you think that I still want to do business with them? I don't think so and I am still waiting for answers from them (they got MIA) and my money.”

Vapesourcing 1 star review on 30th August 2022

Vapesourcing 1 star review on 30th August 2022

Posted 1 year ago

“I purchased 2 vape mods ,2 packs of coils and 2 bottles of e liquid, the invoice inside the package stated all items were sent to me ,I received everything besides one of my vape mods ,I immediately contacted vapsoursing about my missing item ,they responded 3 days later and ask me for pictures of the order and what was the weight of the package listed on the package,I sent it to them besides the weight because it wasn't listed on the package ,then I never heard from them , contacted them after a week ,they responded by saying , there checking the weight of the package that left there warehouse ,no word after a week I e mailed them again ,then they replied back a few days later ,all items were mailed to me and to check the package again .To all future customers please beware before purchasing from vapsoursing ,there customers are not a priority to them and if they don't send all your items to you ,your not going to get your full order and it's your loss.”

Vapesourcing 1 star review on 9th August 2022

Posted 1 year ago

“garbage. package lost by usps. i know they are insured and only wants to send me partial amount. they are unethical and scammers. please do not do business with them”

Posted 1 year ago

“No phone number to call and will not answer emails after talking your money. No product shipped.”

Posted 1 year ago

“They sent me the wrong item, claiming they check multiple times on the order, when i tried to exchange it, they had no will to even try to make-up for their mistake, they made me pay shipping, they wait for the item to come back before sending the exchanged item and when i message them again for a tracking they say they ran out of stock, almost a month waiting for my order. and customer service is basically nonexistent, they make no effort to make sure customers return, this was only my first time ordering with them and it absolutely is my last, shop elsewhere, dont make the same mistake i did.”

Posted 1 year ago

“Awful company don’t order from them, they don’t back there orders at all”

Posted 2 years ago

“I recently ordered a Novo 4 Kit from Vapesoucing. They sent me an used one with 374 puffs on the count, and claimed that was a condition as "new". I asked for a replacement. They gave me a super hard time (countless emails arguing back and forth) refusing on the exchange. They just want to charge your credit card and expect you will eat up whatever they sent. Vapesoucing is not worth doing business with. Now I have to file a dispute with the bank and the outcome is unknown. So, save yourself some trouble, do not fall for their scam!”

Posted 2 years ago

“The prices are very good on this site, but if you have a problem with what you bought vapesourcing.com they are "HORRABLE" to work with!!!!! I bought (2) Geekvape Aegis Hero Pod Mod Kit 45W 1200mAh one worked the other is dead. I will never use vapesourcing.com. I have been trying to either get a refund or a replacement. BUYER BEWARE.”

Posted 2 years ago

“I wish I could have picked ZERO stars! I've purchased several different devices, coils & pods from them & in the past month 2 of the devices have been defective, within the 1st week of receiving them! The 1st was a voopo v.thru & the latest a vaporesso xros. Like so many others they've treated me like a liar & thief. Oh, I also ordered replacement pods so now I have 2 defective devices AND several unopened, useless pods! I have not gotten any assistance from vapesourcing.com, nor do I expect any after reading how many other customers have had my same problems! BUY LOCAL!!!!”

Vapesourcing 1 star review on 23rd November 2021

Vapesourcing 1 star review on 23rd November 2021

Vapesourcing 1 star review on 23rd November 2021

Posted 2 years ago

“Atrocious customer service! I’ve never encountered a company as bad as this one! Do not throw your money away! I placed an order on 08/30/21. It shipped and got lost in Netherlands. Today is 11/07/21 and I’ve exchanged numerous emails with their despicable customer support who just keeps resending “please wait an additional 15 days” over and over again. No matter how many times I’ve asked for a refund or for them to send a replacement they just keep saying “to wait a few more days”. Absolutely vile company.”

Posted 2 years ago

“I ordered coils from them on Sept 9 th and still have not received them (no email saying they’ve been shipped ) and they haven’t refunded my money after several emails asking to return my money . They will not reply to my emails .”

Posted 2 years ago

“Put in 2 oreders. They took the money out of my account immediately. Then I kept getting emails stating my card was a fraud.Both of my orders were cancelled on their end. Then I get another email stating it will take 7 to 14 days for my account to be credited. Can't even talk to a real person. I would highly recommend that no one do business with eleaf or vaporsourcing. Scams. Save your money. Buy local”

Posted 2 years ago

“Took a month to even ship out the package. Scums”

Posted 2 years ago

“I will never order from this company again!!!! Tracking numbers do not work and no one can tell me where my orders are!! VERY BAD CUSTOMER SERVICE! I SPENT $100 ON 3 ORDERS AND I'M DONE!”

Posted 3 years ago

«
1
2
3
4
5
»

Vapesourcing is rated 2.9 based on 221 reviews