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Vapesourcing Reviews

3.9 Rating 700 Reviews
72 %
of reviewers recommend Vapesourcing
3.9
Based on 700 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Vapesourcing Reviews
Slow shipping
Helpful Report
Posted 1 year ago
Order never arrived. Communication with the company is terrible. Submitting a dispute with my credit card company.
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Posted 1 year ago
Very quick delivery, Nice Flavors!!
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Posted 1 year ago
Given no tracking information for my package, and when I reach out to customer service for help there is little to no response. Shipping takes quite a while and don’t expect to know where ur package is at any time.
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Posted 1 year ago
I get all my vape supplies here. My Smok Novo X vapes, pods and Naked juice. The prices are great compared to vape shops in town. Unfortunately, the vapes I buy sometimes don't work well and they won't honor the warranty on them. That's why the 4 star review.
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Posted 1 year ago
Great prices, fast shipping. I've recommended this website to my friends.
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Posted 1 year ago
I am so glad you guys are there when I need you. More often than not. The vape store near me does not have what I need.
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Posted 1 year ago
This is a very good resource for me as I have mobility issues. I would have to travel 20 miles one way for disposable vapes in my area (NE IA). Service has been prompt and my orders are 100% correct every time. Looking forward to a long association...
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Posted 1 year ago
Good prices. Fast delivery.
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Posted 1 year ago
Sold me a broken eleaf istick i75 that doesn't charge. There costumer service was some of the worst I've ever experienced. I loaded a YouTube video of the device not charging. They still refuse to honor the manufacturer warranty or any warranty at all for that matter. The device doesn't charge and they don't care. Never got a full charge, replacement or anything. Customer Support just claims I don't know how to charge it. I'd give them zero stars if I could!
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Posted 1 year ago
Fast service and shipping no complaints. 👍
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Posted 1 year ago
Great website. Easy to navigate. Great selection and awesome prices.
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Posted 1 year ago
The latest orders have been awful. They are using a bottom tier delivery service called GLS and they simply don't do their job of delivering. I live in a major city so there is no excuse for not delivering. On three separate orders the packages were returned to the sender and no one ever attempted delivery. After the third time I decided to go with another vape company. And it's extremely hard to get in touch with vapesourcing. They almost never answer emails. They used to be good, not anymore. Such a pity I won't be using them anymore.
Helpful Report
Posted 1 year ago
What a joke of a place waited 2 months for a item and they expect me to wait longer, if you want hassle buy here otherwise buy locally
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Posted 1 year ago
Terrible service. My order has been pending for almost 7 days. They told me they did not have the product in stock, I asked for a refund and they still have not refunded me. Terrible!!!! DO NOT SHOP HERE!
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Posted 1 year ago
They simply stand behind product they're selling - in case you receive defective piece forget about a refund or even store credit. There are better places to buy from.
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Posted 1 year ago
shocking customer service, bought 4 vapes and all were faulty, don't go near these crooks!! no refund given, customer service is worse the a dodgy insurance company.
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Posted 2 years ago
I've ordered 5x and never had an issue until my order came in today both vapes R & M's both tasted like burnt coil. I'm hesitant on ordering again.
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Posted 2 years ago
Super super bad company. I'll never order again from them. I ordered 2 packages from the same model, I got the bad model and they didn't make it right. Now it's more then 3 months and didn't got any answers from them...very bad people...
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Posted 2 years ago
Be wary of this company. If you receive a dead (no fire, no lights, wont charge) disposable, they will not help you. We all know that sometimes disposables are dead right out of the package. In my experience about 1 out of 10. I've ordered multiple times and was satisfied until my last order. I had one dead disposable no fire no lights wont charge. I contacted them to get a refund and they had ridiculous demands for a refund. One of the demands I couldn't meet (wanted a number off the shipping label that was thrown away days before, who keeps a shipping label?). Contacted them and said I was happy to mail the vape back to them at my cost so they could see it was dead. They responded with the same demands. They didn't even read my response to them.
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Posted 2 years ago
Vapesourcing is rated 3.9 based on 700 reviews