VaxUK Reviews

1.7 Rating 199 Reviews

14 %

of reviewers recommend VaxUK

Company Reviews

Questions

Metrics

1.7

Based on 199 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does VaxUK resolve customer queries?

Helpful Report

(4 weeks ago)

Greater than 47% of reviewers feedback is VaxUK takes over a week to resolve customer queries.

Helpful Report

(4 weeks ago)

55.56%

Industry Average

“ Trying to contact customer service . Its a joke!!!! No one answers phone calls after being on hold for half an hour. Live chat just cuts off and emails go unanswered. Just a generic reply. I wouldn't recommend this company for the non existent customer service alone. Its abysmal !!!! ”

- Anonymous

“ What customer service center has no chain of management for complaints?!! we need a cleaner because of my disability. ”

- Anonymous

“ DO NOT BUY FROM VAX!! Dreadful customer service (repeatedly) after several failures. Very disappointing. Do they never read their own reviews and react?!! Come on people! Disgraceful. ”

- Anonymous

VaxUK Reviews

Customer Service - Average