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I bought an x box controller from Very Ireland as a Christmas present for my son and it was faulty. I returned it via courier on 2nd Janat this is the only method to do returns. Multiple emails and 3 phone calls to Very later and allegedly my refund will be processed within 72 hours minus a deliVery fee that'll then be refunded. You couldn't make it up! I've had so much hassle with Very over this item. I would never order from them again and would strongly encourage others not to either.
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- Anonymous
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I ordered a washing machine marked as 'in stock' on the website with a deliVery on or before a specified date. Opted not to explore other options due to extended wait times elsewhere.
After placing the order, I contacted the manufacturer a few days later to schedule deliVery, only to be informed that a deliVery date couldn't be made until well beyond the initially stated date. The reason being that the item is not in stock (despite what Very says), and the dispatch date remains unknown
The washing machine is still listed as in stock on the Very website, which makes it difficult to buy something urgently - information is unreliable. When discussing the matter with Very, they claim it's an anomaly, and this usually doesn’t happen, but I'm skeptical. The situation is quite frustrating, especially since I need a washer urgently, and each day of delay incurs additional costs at the launderette. Thanks to Very, I have spent hours ringing them and the manufacturer, still have no washer, and still making expensive trips to the launderette. Very disappointing
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- Daz
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Appalling!..my 1st purchase with Very & the last I ordered a watch &paid extra deliVery said in stock & said deliVery in 2 days..5 days before Christmas , got the confirmation email with January 2004 deliVery on it...it is a Christmas present FGS...took my £200 & said they would refund it in 10 working days..where am I getting the money from to get from else where...SHOCKING!
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- Anonymous
