Victoria Health Reviews

Name: Victoria Health
Address: Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way, Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way, Borehamwood
Rating: 4.82

4.8 Rating 6,703 Reviews

96 %

of reviewers recommend Victoria Health

About Victoria Health:

We are passionate about health and wellbeing and have long held a vision of radically changing the face of natural health.

We believe the products we recommend will make a positive difference to your health and wellbeing and we travel the world to source the most pioneering and cutting-edge supplements currently available.

With so much conflicting information about health products in the media, we will keep you up to date with the latest research and development in the field of complementary health.

We do not accept any form of advertising on our site and we will not list or recommend products unless we believe in them or use them ourselves.

Shabir is a qualified pharmacist specialising in natural health products with over forty years of experience and Gill was named as one of the top 1000 influential people in London in the Evening Standard Progress 1000 Awards in October 2019. Our strengths are our products, customer care profiles and our customers, who constantly support and inspire us.

We do not have outside investment and we have financed our own vision. Our philosophy is one of wisdom, education and evolvement for the enhancement of health, ageing and wellbeing.

We make a stand for truth, honesty and integrity in all that we are and all that we do.

Gill Sinclair & Shabir Daya MRPharmS

Visit Website

Phone:

020 8951 4144

Email:

customercare@victoriahealth.com

Location:

Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way,
Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way
Borehamwood
WD6 2FQ UK

Victoria Health 4 star review on 24th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately the item has not been delivered, possibly because you have the wrong post code. It is BN16EG. Many thanks Godfrey Frost”

Helpful Report

I can see that our customer care team has now rectified this for you - VH

“I rang you to ask about the PerfectTint Powder SPF40 as I don’t know how to decide which colour to go for. I was told that unless I have ginger hair I should buy the Cream. I also asked if it would last all day or if it needed to be reapplied. I was told “I don’t know, I don’t think it would last all day, it doesn’t say” !! That was not at all helpful.”

Helpful Report

Thank you for your review, we are sorry to hear this and recommend you apply generously and evenly prior to sun exposure. Reapply as needed or after swimming, towel drying, perspiring heavily, or washing.-VH

“The taste is so awful that is impossible to mask when adding to either a smoothie or protein drink. It may be very healthy but if you can’t use it because of taste then it is useless. If I could I would return it. Please let me know if possible. Everyone beware of this taste.”

Helpful Report

From time to time, some products may not necessarily be how our customers would like them to perform for them. We really want all our customers to be happy with their products that they buy from us. Please do contact customer care customercare@victoriahealth.com so that we can resolve. Once again, I am sorry to learn that this was not a successful purchase for you on this occasion.-VH

“The frownies were not in the package received today”

Helpful Report

Please do contact customer care customercare@victoriahealth.com so that we can resolve. -VH

“Made an order but the website didn’t tell me that the product was out of stock until several days later. After contacting the company was made to feel like the error was mine and the staff was unapologetic.”

Helpful Report

Thank you for your review - VH

“I tried this as the description said it was suitable for sensitive skin, but after using it once my skin came up with extremely sore and blistery patches which lasted over a week. This is not for me I'm afraid.”

Helpful Report

I am sorry to learn that this was not a successful purchase for you on this occasion, please contact customer care customercare@victoriahealth.com so that we can resolve. -VH

“I purchased hyaluronic acid capsules after seeing many reviews of how it has helped with joints and facial wrinkles. I'm on my second pack, and have been taking them for about six weeks. No change with my problem knees, and sadly, my wrinkles remain exactly as pronounced as ever. I've wasted a lot of money!”

Helpful Report

“Never received items Ordered over a month ago and contacted support MULTIPLE times Extremely dissatisfied as I have ordered multiple times over last year and a half and will never order again”

Helpful Report

I have checked the history of messages and seen that you and I did in fact speak earlier in the month and I shared this tracking with you, but only that one email. It notes in your review that you contacted us many times. I can confirm that we did not get these and we pride ourselves on replying to messages really very quickly and helping to resolve any issues that our customer may have. With regards to your shipment, I can see that the tracking has not moved in some weeks. This is most strange and I can only assume that it has been lost. This can of course happen from time to time. No often, but it can happen. -VH

“Never received my order.”

Helpful Report

We are so sorry about this and have lodged a complaint with the shippers and refunded payment in full.-VH

“Bought a product that arrived with expiry date the month after, reached out to customer service and heard absolutely nothing back. Very disappointing.”

Helpful Report

Thank you for your review. Please contact customercare@victoriahealth.com 0208 951 4144. - VH

“Product did not work”

Helpful Report

“I HAVE YET TO RECEIVE MY ORDER. I'VE TRIED TO CONTACT VH BUT NO ONE HAS BOTHERED TO GET BACK TO ME. IT'S BEEN 3 WEEKS SO I ASSUME THERE'S A PROBLEM THEY DON'T WANT TO DEAL WITH. VH NEEDS TO STAND BEHIND THEIR PRODUCTS AND DELIVERY. I'VE BOUGHT FROM VH BEFORE WITH NO PROBLEMS - DON'T KNOW WHY THEY ARE HIDING AND NOT GETTING. BACK TO ME, BUT IT'S UNACCEPTABLE BECAUSE I HAVE NO RECOURSE.”

Helpful Report

We can see that you have emailed today and this has been responded to, we cannot see any previous emails from you.-VH

“Purchased the sleep patches from Victoria Health after seeing them advertised on GMB. Total waste of £15, didn’t help aid sleep in the slightest.”

Helpful Report

“Did not work waste of money”

Helpful Report

Thank you for sharing your review. Please contact customercare@victoriahealth.com if you would like to discuss this further - VH

“Sadly the sleep patches made no difference for me. Used 2 every night for over a week.”

Helpful Report

Thank you for your feedback. Please contact customercare@victoriahealth.com if you would like to discuss this further. - VH

“Good service. Would buy from Victoria again but certainly not the sleep patches.”

Helpful Report

Thank you for sharing your review. We really appreciate it - VH

“As per Weekend Read: With every Fulvic Acid Shampoo (240 ml) bought, we will automatically include a free full-size bottle of the Fulvic Acid Conditioner (240 ml), which is worth £25 No conditioner received in parcel yesterday when I opened box to find only the shampoo”

Helpful Report

Thank you for your review. Please contact customercare@victoriahealth.om who will investigate this further for you - VH

“Got the email the order has been shipped on 1/10. Today is 1/26 and the tracking says my order still in Jamaica.”

Helpful Report

Thank you for taking the time to share your feedback. As a result of the impact that Covid-19 has had on the global transportation networks paired with the additional customs checks locally in your country we have been asked to allow up a little longer than normal for packages to arrive. Please do not hesitate to contact customercare@victoriahealth.com who will be happy to investigate further - VH

“Still waiting for it. It´s been 20 days and nothing.”

Helpful Report

Thanks for your review. Please contact our customer care team, customercare@victoriahealth.com who will investigate further for you. - VH

“Have not received this item.”

Helpful Report

Please contact customer care customercare@victoriahealth.com so that we can resolve. -VH

Victoria Health is rated 4.8 based on 6,703 reviews