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Victoria Health Reviews

4.8 Rating 5,133 Reviews

96 %

of reviewers recommend Victoria Health

Company Reviews

Product Reviews

About Victoria Health:

We are passionate about health and wellbeing and have long held a vision of radically changing the face of natural health.

We believe the products we recommend will make a positive difference to your health and wellbeing and we travel the world to source the most pioneering and cutting-edge supplements currently available.

With so much conflicting information about health products in the media, we will keep you up to date with the latest research and development in the field of complementary health.

We do not accept any form of advertising on our site and we will not list or recommend products unless we believe in them or use them ourselves.

Shabir is a qualified pharmacist specialising in natural health products with over forty years of experience and Gill was named as one of the top 1000 influential people in London in the Evening Standard Progress 1000 Awards in October 2019. Our strengths are our products, customer care profiles and our customers, who constantly support and inspire us.

We do not have outside investment and we have financed our own vision. Our philosophy is one of wisdom, education and evolvement for the enhancement of health, ageing and wellbeing.

We make a stand for truth, honesty and integrity in all that we are and all that we do.

Gill Sinclair & Shabir Daya MRPharmS

Visit Website

Phone:

020 8951 4144

Email:

customercare@victoriahealth.com

Location:

Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way,
Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way
Borehamwood
WD6 2FQ UK

Victoria Health 4 star review on 24th September 2022

Victoria Health 5 star review on 13th May 2022

Victoria Health 5 star review on 2nd May 2022

Victoria Health 5 star review on 6th April 2022

Victoria Health 5 star review on 28th March 2022

Victoria Health 5 star review on 18th March 2022

Victoria Health 5 star review on 10th March 2022

14

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As per Weekend Read: With every Fulvic Acid Shampoo (240 ml) bought, we will automatically include a free full-size bottle of the Fulvic Acid Conditioner (240 ml), which is worth £25 No conditioner received in parcel yesterday when I opened box to find only the shampoo”

Thank you for your review. Please contact customercare@victoriahealth.om who will investigate this further for you - VH

“Got the email the order has been shipped on 1/10. Today is 1/26 and the tracking says my order still in Jamaica.”

Thank you for taking the time to share your feedback. As a result of the impact that Covid-19 has had on the global transportation networks paired with the additional customs checks locally in your country we have been asked to allow up a little longer than normal for packages to arrive. Please do not hesitate to contact customercare@victoriahealth.com who will be happy to investigate further - VH

“Still waiting for it. It´s been 20 days and nothing.”

Thanks for your review. Please contact our customer care team, customercare@victoriahealth.com who will investigate further for you. - VH

“Have not received this item.”

Please contact customer care customercare@victoriahealth.com so that we can resolve. -VH

“Asking me for a review? I did not receive my purchase yet.”

Thank you for your feedback. Please contact our Customer Care team who will investigate further for you: customercare@victoriahealth.com - VH

“I bought an expensive candle expecting it to be made with natural smalls. My fault, I did not check, just presumed. When I gave it to my daughter for Christmas she quickly pointed out that it had synthetic perfumes and told me she did not want it. I expected more from you - you are always talking about health etc. I will be returning it as soon as postal services are up and running again.”

Thank you for your review and for taking the time to share your feedback. We take our product sourcing seriously and I wanted to write personally to give some background to help explain the reason that this candle has a synthetic scent. In some cases, rather than sourcing the notes through forestry and animals, synthetic scents replicate natural accords, without harming the environment. It’s this man-made process in a controlled laboratory that can allow for the repopulation of forestry and protection of popular animals (like deer) where the extracts are used in popular fragrances. Besides protecting the environment and animal kingdom, synthetic notes are able to last longer thanks to fixatives. For instance, natural notes have an average shelf life of 1-2 years. However, synthetic perfumes can last up to five years. The fixatives give fragrances increased vitality. The scents don’t sour as quickly as natural perfumes, and the scents remain richer and denser in comparison. At the moment, these are benefits that natural perfumes can’t achieve. The wax used in the candle is natural Of course, should you wish to return, please see here: https://victoriahealth.com/returns-policy/ - VH

“Very small pots, and I have seen no difference in my skin over the two weeks I have been using the products”

Thank you for your review - VH

“I don’t have recieved my order. Please sent my order as soon as possible.”

Please do contact customer care customercare@victoriahealth.com so that we can resolve

“It smelt like burnt fire woodlands was very sticky.”

We really want all our customers to be happy with their products that they buy from us. Please do contact customer care customercare@victoriahealth.com so that we can resolve-VH

“Sorry I can not give a review, cause I have not received my purchase!”

Please contact customer care to track your order.-VH

“You have sent me a review and I still haven’t received the products”

Thank you for your feedback and allow me to explain. Your order shipped less than 2 hours after placing it. The review request emails are automatically sent 14 days after the date of your purchase. if you would like to contact our Customer Care team they will be happy to help to track your order: customercare@victoriahealth.com - VH

“Unfortunately I have not received my order - it is still in the PO , because VH. unlike other British traders has not botheted to address the reality of Brexit and allows orders to go to EU countries without making the necessary ecport adjustments. End of buying from VH !!!”

Thank you for taking the time to share your feedback and review. International orders are taking longer than usual as they now have to clear customs. Please contact customercare@victoriahealth.com for tracking. Please note that we are working on a solution to have tax and duty paid on our site at the point of checkout. This will improve the speed that your parcel reaches you and will offer clarity to the tax and duty that you will be paying, with no additional charges or paperwork to complete on arrival. Thank you for your patience as we continue to work to improve your experience on our site.

“The product has not arrived”

Thank you for your message. The item was on Pre-order as noted on the website at the time of your purchase and was shipped once the stock arrived, and at which time the details of the tracking were shared directly with you. I have just tracked this link shared and noted that it is currently clearing customs in the Netherlands and should be with you soon. Shipments are still taking a little longer than hoped due to Brexit and Covid, both having an impact on the local transport teams. We're always available via customercare@victoriahealth.com to share these updates with you should you perhaps wish to speak to us vs. using the tracking shared.

“I didn’t get it yet :(”

We are so sorry to hear this. If you would like to contact our Customer Care Team customercare@victoriahealth.com they will investigate this for you. - VH

Further to the below, I have just tracked your order. Our delivery partner tried to deliver your parcel on 22-07-2021 but there didn't seem to be anyone in. They've left a note about how to make further arrangements with you. Perhaps you did not see this? We are always available for support with tracking or any other questions directly on the customer care email.

“I have not yet received my item and I get an email to review? Can you please provide item first before asking for review?”

Thank you for your message. We are sorry to learn that your package has not arrived as we have it confirmed as delivered Friday, 16 July @ 12:34, and were unaware of any issues. We are always available via customercare@victoriahealth.com for you to check with us and we will always be more than happy to help. I will follow up with you privately to help locate your package as it may have been left in a safe location. Tracking is always sent via email to you as an alternative way to know the status of your order. - VH

“Up to date parcel not arrived track& trace don’t give any informatie”

Thank you for taking the time to share your feedback. We were unaware that there was a problem with your delivery but also note that your order was placed 8 days ago and is in transit to The Netherlands. International deliveries can be slower than normal due to Covid and Brexit as the delivery networks. Please do always feel free to contact our Customer Care team (customercare@victoriahealth.com) who will also reply swiftly and assist with any questions. We will message you directly to understand how we can support and help - VH

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Victoria Health is rated 4.8 based on 5,133 reviews