Viessmann Limited Reviews

Name: Viessmann Limited
Address: Hortonwood 30, Telford, Shropshire, Hortonwood 30, Telford, Shropshire, United Kingdom
Rating: 4.29

4.3 Rating 1,058 Reviews

83 %

of reviewers recommend Viessmann Limited

Company Reviews

Questions

Metrics

4.3

Based on 1,058 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

Visit Website

Phone:

01952 675000

Email:

info-uk@viessmann.com

Location:

Hortonwood 30, Telford, Shropshire,
Hortonwood 30, Telford, Shropshire
United Kingdom
TF1 7YP

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Viessmann Limited 5 star review on 17th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed by the quality of the product, its record of reliability, and the features it provides. We did a careful comparison withother brands before buying and decided to give Viessmann a try. Great value for money and great reviews online really tipped the balance.”

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Posted 3 years ago

“The boiler is good and as the house size is big it is giving good amount of hot water at the same time.”

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Posted 3 years ago

“sent us the right schematics and link to a video to solve our problem. very good”

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Posted 3 years ago

“Very pleased with this product.”

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Posted 3 years ago

“So far pleased with my boiler.”

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Posted 3 years ago

“New Combi-boiler fitted in July, replacing an 18 year old boiler which was starting to show it's age. Impressed with how quickly the new combi was fitted, much smaller in size than the previous one. Very easy to use, providing heating and water quickly, used a Nest Thermostat to link up with the boiler which works really well giving complete control.”

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Posted 3 years ago

“Very happy with the combi boiler which was fitted in the summer 2022, however it came with a software fault that was only evident when the cold weather came in. Peter Maxwell the software technician found the fault and had an engineer come out to fix. As this is a new boiler system working with an app,updates are essential, still work in progress with the app.”

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Posted 3 years ago

“Very please with our new boiler and the installation by Allgas Derby Limited. Upgraded the guarantee to 10 year guarantee for peace of mind.”

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Posted 3 years ago

“No one answers the phone when a boiler has broken down”

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Posted 3 years ago

“No way of repumping water into the system.”

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Posted 3 years ago

“My boiler was installed by Alpha Gas Ltd who did an amazing job. Im glad that they recommended the Viessman boiler as other companies had not. I have had no real problems with the system, other than when the battery ran in my room stat. So efficient, house has never been so warm. Lovely hot water. Would recommend to anyone looking for a new central heating system to check out Viessmann boilers. We love the ability to turn the heating on or off from anywhere via the wifi app. Highly recommend.”

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Posted 3 years ago

“Very pleased with the service and product, with no problems.”

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Posted 3 years ago

“New system and instillation working well have reccomended to family member”

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Posted 3 years ago

“I can understand that the Xmas and New year's dates are near impossible but I was disappointed that my day's off at that time was spoiled by no heating or hot water, I don't usually complain but I really was disappointed by the service, I can understand that everyone wants to be with their families and I can understand that, the lady at Boiler Buddies was so lovely and understood my concerns, I am well over 70 years old and my son came to see me and searched on line and managed to get things going again, I was so grateful to him, Honestly I don't blame you guys, everyone needs a break at this time of the year but was just really inconvenient, sorry for being a pain!!!”

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Posted 3 years ago

“Mostly good but one cold morning the pressure dropped and the boiler stopped working. Couldn’t easily find instructions to increase pressure. Found a video on you tube. Did as the video demonstrated and my boiler was soon working again.”

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Posted 3 years ago

“Our first combi boiler really Happy fitted buy a first class company”

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Posted 3 years ago

“Poor always takes forever to get anyone to come out”

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Posted 3 years ago

“Good support when I had a problem, thank you!”

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Posted 3 years ago

“The boiler is very noisy in operation and allowing for percentage increase in gas prices certainly no savings against the running cost of the previous, 20 year old, boiler Overall very disappointed”

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Posted 3 years ago

Hi If your Viessmann boiler has been sized and set up correctly for your property this should be reflected in your energy bills. Ensuring the right controls are fitted, weather compensation for example, will also ensure that your heating system works at maximum efficiency. Please check our website for advice on how to ensure your system is running efficiently: https://www.viessmann.co.uk/en/heating-advice.html Kind regards Viessmann

Posted 3 years ago

“Takes a little longer to warm up compared to our previous boiler, but is very quiet and efficient. It is also a bonus to control a few features directly via the app”

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Posted 3 years ago

Thank you for your review and glad to hear you are getting on with the new boiler.

Posted 3 years ago

Viessmann Limited is rated 4.3 based on 1,058 reviews