Viessmann Limited Reviews

Name: Viessmann Limited
Address: Hortonwood 30, Telford, Shropshire, Hortonwood 30, Telford, Shropshire, United Kingdom
Rating: 4.29

4.3 Rating 1,061 Reviews

82 %

of reviewers recommend Viessmann Limited

Company Reviews

Questions

Metrics

4.3

Based on 1,061 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

Visit Website

Phone:

01952 675000

Email:

info-uk@viessmann.com

Location:

Hortonwood 30, Telford, Shropshire,
Hortonwood 30, Telford, Shropshire
United Kingdom
TF1 7YP

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Viessmann Limited 5 star review on 17th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unable to speak to a human for a warranty call repair left me a little angry as never had a problem before.”

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Posted 3 years ago

“Had my new boiler installed September 2022, very pleased ,”

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Posted 3 years ago

“Very happy with our new boiler”

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Posted 3 years ago

“Working well”

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Posted 3 years ago

“Have found to be quiet and efficient in short time I have had boiler. Only complaint is the time boiler takes to start heating the water as a lot of water goes needlessly down drain and being on a water metre it's costing me money.”

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Posted 3 years ago

“So far very happy with the Viessmann boiler. Water and heating work well. Not sure how much more ecomical it is, as gas prices are so high... but... it must be an improvement, as the old boiler was.. well.. old.”

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Posted 3 years ago

“Still assessing purchase”

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Posted 3 years ago

“Still assessing purchase”

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Posted 3 years ago

“The initial pre installation survey was extremely helpful and informative. Unfortunately the boiler fitter was distracted by personal problems which meant I had call in another of your heating engineer the next day to fit the circulation pump the correct way round. For the past 5 months the boiler has run efficiently @ 60 degrees Centigrade saving me money from the the recent hike in gas price. Thank you.”

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Posted 3 years ago

“I have neither hot water nor heating this morning, with temperature barely above freezing. The controller is indicating that the boiler is on but nothing is happening. I have tried to contact the installer on four different numbers with no success. What should I do? Apart from having a different installer put in a different boiler? I am eighty three years old and am feeling very cold.”

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Posted 3 years ago

“Good quality”

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Posted 3 years ago

“I like their product as works well. However their literature is unclear and even the independent Viessmann-accredited boiler company missold me. I was expecting OpenTherm and WiFi connectivity as sold. The OpenTherm would make my boiler more efficient so I am out of pocket compared to what I thought. However the boiler is compact and quiet. I think will give many years of service and saves around 20% vs my 25 year old non condensing Potterton it replaced. This is slightly less than my smart heating (Wiser) which was 1/5th of the cost.”

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Posted 3 years ago

“I initially made contact with Viessmann to establish which boiler would be best for my circumstances and received excellent guidance plus a referral to the local Viessmann installer. Following an on-site assessment, the new Viessmann Vitodens 100-W system boiler 32kW was recommended followed by a quote for boiler and installation costs - which were very competitive. An installation date was agreed and the local installer arrived on time, was very efficient and installed the new Viessmann Vitodens 100-W system boiler 32kW with a 10 year warranty. No problems at all and a very effective boiler for running quite a large central heating system. Much more efficient than my previous boiler which was about 22 years old!”

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Posted 3 years ago

“Great quality”

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Posted 3 years ago

“a good product, spoilt only by over-complicated instructions to set heating.”

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Posted 3 years ago

“A great boiler that works efficiently.”

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Posted 3 years ago

“The Viessmann replaced a Worcester boiler, it's at least 20% more efficient and so quite it's hard to tell when it's on Would I recommend a Viessmann boiler 100% yes”

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Posted 3 years ago

“efficient and faultless. Working perfectly.”

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Posted 3 years ago

“There was a leak in the factory fitted section of the boiler. My installer needed to turn the washer around to make it water-tight. So much for factory QC. Not a good start to my Viessmann experience.”

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Posted 3 years ago

“The boiler is noisy at times that is why the score is low but heats water and central heating well”

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Posted 3 years ago

Viessmann Limited is rated 4.3 based on 1,061 reviews