Viessmann Limited Reviews

Name: Viessmann Limited
Address: Hortonwood 30, Telford, Shropshire, Hortonwood 30, Telford, Shropshire, United Kingdom
Rating: 4.29

4.3 Rating 1,058 Reviews

83 %

of reviewers recommend Viessmann Limited

Company Reviews

Questions

Metrics

4.3

Based on 1,058 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

Visit Website

Phone:

01952 675000

Email:

info-uk@viessmann.com

Location:

Hortonwood 30, Telford, Shropshire,
Hortonwood 30, Telford, Shropshire
United Kingdom
TF1 7YP

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Viessmann Limited 5 star review on 17th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a viessmann boiler in April 2022 It’s been amazing easily installed by the engineer simple to understand how it works my house is so much warmer and I’m not using as much gas cannot rate this boiler enough it’s wonderful”

Helpful Report

Posted 3 years ago

Great to hear all went well with the installation and that you are happy with the Viessmann boiler Tracey and thank you for your feedback.

Posted 3 years ago

“Excellent service also extremely helpful.”

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Posted 3 years ago

Thank you for your review Edouard, we do appreciate the feedback.

Posted 3 years ago

“The boiler was for my rented property. A quality product and the tenants are very happy. Thank you.”

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Posted 3 years ago

Thank you John, glad to hear you are happy with the Viessmann boiler and that your tenants are happy as well.

Posted 3 years ago

“We had 2 boilers fitted and they are good but still waiting for the job to be finished When it is finished I will be able to understand what needs to be done,I don't want to point a finger in the wrong direction, how Can I contact you when it is finished. Regards Eric ( they were installed in April )”

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Posted 3 years ago

“New Viessmann boiler installed 6 Months ago in April working flawlessly so far very quiet still got the winter months to come yet but have notice one thing about this new boiler my gas direct debit payments have gone down while everybody I know have said there gas bills have gone up looking forward to see what happens during the winter months”

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Posted 3 years ago

Thank you Alex, good to hear your DD's have gone down. We do appreciate the feedback.

Posted 3 years ago

“Hi l THINK that it's a little early to give an opinion on my new Boiler as it's only been about 5 TO 6 months that it was installed, and it's covered by you for 10years for reliability, so ask me again in 12months O.K. all the best K.Elson.”

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Posted 3 years ago

“Never had a problem with my Viessmann boiler really happy with the efficiency it gives me every day 5star product”

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Posted 3 years ago

Thank you for the review and glad you are happy with the Viessmann boiler.

Posted 3 years ago

“Not convinced the thermostat box works properly and not sure on only being able to controlling it on my phone”

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Posted 3 years ago

Roger, if you have any issues please call our After Sales team on 01952 675060, thank you for the review.

Posted 3 years ago

“excellent service”

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Posted 3 years ago

Thank you for your review. Glad you are happy with the service.

Posted 3 years ago

“Boiler delivered missing parts and added a day to disruption. After commission two separate leaks discovered. Faulty condenser pipe manufacture. Flue was not correctly sealed. Customer services blamed everyone one else and refused any compensation. Shoddy, dismissive and did not care about the customer one iota despite £5000+ price. Has worked well thus far with heating test to come this winter.”

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Posted 3 years ago

“Only had it for 4-5 months but so far it’s great”

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Posted 3 years ago

Thank you for your review Kathryn, glad you are happy with the Viessmann boiler.

Posted 3 years ago

“This is my second Viessmann boiler, and with the upgrades makes it even more efficient and cost effective to use. Many thanks.”

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Posted 3 years ago

Good to hear and thank you for your repeat order Nigel. We do appreciate your feedback.

Posted 3 years ago

“The guys did not have a clue.. First, the boiler didn't work then they mucked up the electrics .. It took over 8 weeks to get the system up and running and still there is a red light on the boiler today ???? We were without heating in Winter for over 3 weeks”

Helpful Report

Posted 3 years ago

“We had installed a Viessmann hydrogen ready boiler. The size is compact and the output is huge it powers 12 radiators with excellent perforomance. More than happy and would highly recoommed this product”

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Posted 3 years ago

Thank you for the recommendation and your review.

Posted 3 years ago

“I am very pleased with the boiler. It has been not a long time though, 9 months but no issues so far.”

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Posted 3 years ago

Thank you for your review and the 5* rating.

Posted 3 years ago

“Very good quality”

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Posted 3 years ago

Thanks for the review Ian, glad you are happy with your Viessmann boiler.

Posted 3 years ago

“Works as expected, with next day installation.”

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Posted 3 years ago

Good to hear all went well with the installation and that you are happy with your Viessmann boiler Steffan.

Posted 3 years ago

“Recently replaced my old Viessmann boiler with another one. Guess that speaks for itself !!!”

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Posted 3 years ago

Thank you for your review Jonathan and good to hear you are still happy with Viessmann boilers.

Posted 3 years ago

“Nothing but trouble with this boiler engineer been out so many times as we have had no hot water.wonder wether it will be hot water or once again cold .had leaks parts rusting only had it a couple of years.NIGHTMARE!”

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Posted 3 years ago

“We had an installation concern they came out as an urgent matter and contractor advised and corrected-excellent response”

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Posted 3 years ago

Thank you for your review Paul, glad all is now sorted.

Posted 3 years ago

Viessmann Limited is rated 4.3 based on 1,058 reviews