Viessmann Limited Reviews

Name: Viessmann Limited
Address: Hortonwood 30, Telford, Shropshire, Hortonwood 30, Telford, Shropshire, United Kingdom
Rating: 4.29

4.3 Rating 1,061 Reviews

82 %

of reviewers recommend Viessmann Limited

Company Reviews

Questions

Metrics

4.3

Based on 1,061 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

Visit Website

Phone:

01952 675000

Email:

info-uk@viessmann.com

Location:

Hortonwood 30, Telford, Shropshire,
Hortonwood 30, Telford, Shropshire
United Kingdom
TF1 7YP

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Viessmann Limited 5 star review on 17th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was dissappointed to receive a 7 year warranty certificate with no detail of what is covered and no contact details if anything goes wrong. I would very much like more information about the warranty.”

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Posted 7 years ago

Hi Coral, You should have also received an email containing the warranty T&C's. Maybe they went into your SPAM folder? If this is not the case, please let us know, we will happily send them to you again. Regards, Viessmann

Posted 7 years ago

“Good quality and efficient boiler, excellent service from Abbas Gas services”

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Posted 7 years ago

“So far so good, no problems as yet if I can say that in 5 to 10 years time I will be happy.”

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Posted 7 years ago

“I believe there is a fault with the new boiler purchased less than 1 year ago. Please can someone help me Tel no 07766697594 Sarah Pavitt”

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Posted 7 years ago

Hi Sarah, If you are experiencing problems with your boiler then please contact our Aftersales department on the details below. Who will be happy to assist. Telephone: 01952 675060 Email: aftersales-uk@viessmann.com Kind Regards, Viessmann.

Posted 7 years ago

“Second Viessmann boiler I have purchased. Both excellent.”

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Posted 7 years ago

“I love my boiler, it has made a massive difference to my little cottage. The guys fitting it were fantastic and were pretty much left to themselves as I work silly hours. I did not have central heating before so cant comment too much on cost effectiveness, but my bills havent got any bigger so far, in fact they appear to have gone down this winter.”

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Posted 7 years ago

Thank you for your great review Linsday, happy to hear your positive comments on your new central heating system.

Posted 7 years ago

“The new boiler has worked well over its first winter. Long may it continue. Thanks.”

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Posted 7 years ago

Thank you for your great feedback Ann.

Posted 7 years ago

“Great”

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Posted 7 years ago

“Very professional and was able to diagnose that the issue was not boiler related and referred back to original authorised installer. Put the visit down to goodwill therefore no cost. Installer identifie the issue related to a 2-way valve and corrected.”

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Posted 7 years ago

“The boiler initially seemed to be efficient and was reasonably priced. My heating bills have gone down. My main reservation is the after sales support - my installer took several days to come out when the boiler stopped working during cold weather. I had better service with my previous boiler from another company so I am still anxious that the warranty won't get me urgent help f I need it.”

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Posted 7 years ago

Hi Jaci, Many thanks for your reply and I am sorry to hear you have so far had a poor experience. From your comment it is unclear who your installer is and whether you were waiting for this installer to respond or if it was in fact our own Customer Service team? Please could you provide further details to info-uk@viessmann.com so that we can investigate further. Regards, Viessmann

Posted 7 years ago

“Had a Viessmann boiler fitted last August and i am delighted with it. It is super efficient and reliable.”

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Posted 7 years ago

“Very good.”

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Posted 7 years ago

“Poor,due to having to call heating engineer out twice. You would never expect two breakdowns in as many months this was the coldest time of year,thank god for electric fires.”

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Posted 7 years ago

Hi John, We are sorry to hear that your boiler has broken down and for any inconvenience this has caused you. Can you please email your details to aftersales-uk@viessmann.com so we can help get your boiler up and running? Kind Regards, Viessmann

Posted 7 years ago

“Hadn't heard of Viessmann prior to having my boiler changed. They came recommended and I can see why! Quiet and so far reliable!”

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Posted 7 years ago

Your feedback is greatly appreciated Jason, thank you.

Posted 7 years ago

“Great quiet efficient boiler”

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Posted 7 years ago

“Good product and so quiet!! Love it”

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Posted 7 years ago

“Very good”

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Posted 7 years ago

“We just had a new boiler it's very good it's very quite . We r loving this .Recommend to everyone”

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Posted 7 years ago

“Excellent boiler and has worked well all winter.”

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Posted 7 years ago

Thank you for your great review Nick.

Posted 7 years ago

“I’m really happy with the Viessmann boiler, Davis and Gold were top class. Having a Viessmann boiler just means you’ve got one less thing to worry about.”

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Posted 7 years ago

Thank you for your excellent feedback George, I'm sure Davis & Gold will be happy to hear about your comments.

Posted 7 years ago

Viessmann Limited is rated 4.3 based on 1,061 reviews