Viessmann Limited Reviews

Name: Viessmann Limited
Address: Hortonwood 30, Telford, Shropshire, Hortonwood 30, Telford, Shropshire, United Kingdom
Rating: 4.29

4.3 Rating 1,061 Reviews

82 %

of reviewers recommend Viessmann Limited

Company Reviews

Questions

Metrics

4.3

Based on 1,061 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

Visit Website

Phone:

01952 675000

Email:

info-uk@viessmann.com

Location:

Hortonwood 30, Telford, Shropshire,
Hortonwood 30, Telford, Shropshire
United Kingdom
TF1 7YP

Write Your review

Tell us how Viessmann Limited made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Viessmann Limited 5 star review on 17th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Telephoned Bourne Heating 8.30 am, visited 9am and quote delivered same evening for Viessmann Vitodens 100-W boiler, Magna-Clean filtration unit and 12 thermostatic radiator valves. Quote accepted next day and work started 2 working days later and took 3 days plus recommended 1-day Power Flush within next 14 days.Excellent efficient and reliable service from professional engineer Anthony and 10 year guarantee.”

Helpful Report

Posted 7 years ago

“boiler has an intermittent fault ....fitters have not managed to resolve .”

Helpful Report

Posted 7 years ago

“hi, what a fantastic boiler, heats the rooms up a lot quicker and the temp is controlled to suit. Already seen a saving on our smart meter. I notice our shower is warm all the time, not like before hot and cold. Keep up the good work. The fitter from hug ltd was billiant,cleaned up after he finish”

Helpful Report

Posted 7 years ago

“Had a an issue with recently installed boiler. Very easy to arrange for engineer visit, and was resolved very quickly.”

Helpful Report

Posted 7 years ago

“Work was carried out neatly and efficiently. Boiler performing well.”

Helpful Report

Posted 7 years ago

“Really pleased with the viessmann combi boiler I read reviews on other boilers before choosing this boiler so glad I did”

Helpful Report

Posted 7 years ago

“Boiler is generally ok but it does seem to give me cold showers every so often. Starts OK but then all I get is cold water. Not sure whats going on. Also the kitchen sink has similar problem starts hot but then becomes luke warm.”

Helpful Report

Posted 7 years ago

“It was a very clean and professional job.”

Helpful Report

Posted 7 years ago

“Very satisfied with our boiler”

Helpful Report

Posted 7 years ago

“It hasn't made me happy paid £2400 for a new boiler on November 2018 said it was a Wich best Buy ??? I had an F2 fault 4 times till today 06/02/19 .Engineer called yesterday told me an overheat thermostat was faulty .There are non in the country and I have to wait till one is available .In the meantime if it faults again I have to go into the loft to reset it again. I am not happy.”

Helpful Report

Posted 7 years ago

“We had our Viessmann boiler fitted six months ago and are enjoying basking in its reliable heat this first winter.”

Helpful Report

Posted 7 years ago

“The Burridge employees were very professional from initial contact to fitting. I have had no hesitation in recommending them for other work with my employer.”

Helpful Report

Posted 7 years ago

“Fabulous boiler. Keeps us nice and warm in freezing temperatures and its so lovely to have hot water on tap. Professional installers. Would definitely recommend”

Helpful Report

Posted 7 years ago

“Very professional . Courteous, friendly. Cleaned up afterwards. Very pleased with them.”

Helpful Report

Posted 7 years ago

“Very happy with this condensing boiler and the qualified fitter William Davidson. Five stars all round 👍”

Helpful Report

Posted 7 years ago

“Very impressed with my new boiler so far. Had not heard of Viessman before but will certainly recommend to family and friends.”

Helpful Report

Posted 7 years ago

“Technical Support answered questions promptly and the boiler has so far performed well for the first 10 months and gas consumption is considerably reduced.”

Helpful Report

Posted 7 years ago

“Great advice on Viessmann from our heating engineer & a very efficient installation. It’s great to have heat & hot water when it’s -4C outside”

Helpful Report

Posted 7 years ago

“My heating system packed up just as the cold spell was beginning. Despite three visits from my trusted installer, Tony, the fault couldn't be traced. It didn't seem to be the boiler or the thermostat, a new pump was fitted, a new valve and still the heating came on at random times for an hour or two, usually in the middle of the night. Finally, all options exhausted, Tony decided to call in a Veissman engineer. Gareth was brilliant. I was his last call of the day. He determined, after a thorough examination, that it wasn't the boiler, and although it was past his allocated time slot, he stayed on and tested other components of the system - and finally found in fault in the new valve that that been fitted. It was replaced the next day and everything is working perfectly. So two big brownie points for Veissman - the problem wasn't the boiler, which was working perfectly, and the engineer Gareth acted helpfully and successfully to find the real fault.”

Helpful Report

Posted 7 years ago

“Did not satisfactorily answer my question regarding the Flow Sensor or what further measures could be taken to satisfy my enquiry. Just because an error is not shown does not necessarily mean the boiler is operating at its optimum design specification.”

Helpful Report

Posted 7 years ago

Viessmann Limited is rated 4.3 based on 1,061 reviews