Viessmann Limited Reviews

Name: Viessmann Limited
Address: Hortonwood 30, Telford, Shropshire, Hortonwood 30, Telford, Shropshire, United Kingdom
Rating: 4.29

4.3 Rating 1,058 Reviews

83 %

of reviewers recommend Viessmann Limited

Company Reviews

Questions

Metrics

4.3

Based on 1,058 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

Visit Website

Phone:

01952 675000

Email:

info-uk@viessmann.com

Location:

Hortonwood 30, Telford, Shropshire,
Hortonwood 30, Telford, Shropshire
United Kingdom
TF1 7YP

Write Your review

Tell us how Viessmann Limited made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Viessmann Limited 5 star review on 17th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent boiler, excellent installation team who went beyond expected service. Would highly recommend Viessman.”

Helpful Report

Posted 6 years ago

Thank you for your great feedback Paul.

Posted 6 years ago

“Very pleased with the boiler the 10 year warranty is a great peace of mind”

Helpful Report

Posted 6 years ago

“Our Vitodens 100 was properly installed and regularly serviced and worked fine at first. After a few years we find the heat exchanger and rubber pipe bungs up with debris each year, stops proper heating of water and results in error F2. It has to be dismantled and cleaned out every year. This is costly and we are often without full hot water. I understand this is probably a design fault and is rather common. Please publish if you have the same problem.”

Helpful Report

Posted 6 years ago

Hi Russell, Sorry to hear you are experiencing problems with your boiler and receiving the F2 fault. Can you please send your details to aftersales-uk@viessmann.com so this can be looking in to for you. Many Thanks, Viessmann.

Posted 6 years ago

“We are very unhappy with viessmann and The experience we have had over a period of time with our heating being very poor Heating and pipe within the back of the boiler Totally choked up with dirt and debris due to The unsuitable material rubber and it should be changed to a more robust material ie Metal or copper our radiators were completely clear and clean this violent Boiler is not fit for purpose and viessmann Need to repair and replace without delay We would not recommend and this is the worst of the worst ongoI got I have evidence On my phone I want a call back”

Helpful Report

Posted 6 years ago

“Only installed yesterday!”

Helpful Report

Posted 6 years ago

“We are senior people. We have enjoyed Combi boilers for many years. 3 previous Valliant products. When our heat exchange failed our Pluming installer recommended Viessmann. We went for the 35KW, so so please we did. The performance far outways our previous boilers, installation was trouble free and we so like the 10 year warranty not many products will be comfortable with such a testermant. All in all very pleased with our choice.”

Helpful Report

Posted 7 years ago

Thank you for your great feedback Michael!

Posted 6 years ago

“In the recent time we have had Viessmann installed, it functions efficiently and we are satisfied with the complete installation.”

Helpful Report

Posted 7 years ago

“I’m a viessmann trained installer fitted loads and have always recommended them , NoT ANYMORE . Fitted a vitodens 100 in my own home 3 years ago started to play up intermittent hot water expansion vessel failed. Phoned viessmann they say boiler was never registered , blamed Royal Mail said they never delivered the warranty told me Royal Mail shred them ? It was in a envolope with a stamp .? I asked if they would send me the parts and I would fit them myself , No ! I would need to register the boiler then book a engineers visit . In the mean time I have a expensive boiler not fit for purpose.”

Helpful Report

Posted 7 years ago

“Veissmann Vitodens 100W 35kW Combi boiler expertly installed by Steve Poole Plumbing & Heating in Cornwall. A great piece of kit that runs extremely quietly. The wireless remote control instructions did seem a bit complicated but once understood and set up the systems run beautifully. Although early days I am confident that the boiler will prove to be a very good buy and the extended 10 year warranty gives me piece of mind. My thanks to Steve and his team.”

Helpful Report

Posted 7 years ago

“only been installed a week but oh so quiet, hot water on demand, never had a combi before !”

Helpful Report

Posted 7 years ago

“Very satisfactory installation. Efficient after-service.”

Helpful Report

Posted 7 years ago

“A bit too soon to tell but the installation seemed to go smoothly.”

Helpful Report

Posted 7 years ago

“We was very impressed with the efficiency of the installers (Heatforce) who were polite, and left the property tidy and basically excellent. They were eager to explain the method to use the boiler and answer any questions we had for them...Looking forward to years of modern boiler technology. Many thanks”

Helpful Report

Posted 7 years ago

“working well and much easier to top up the boiler than our old one”

Helpful Report

Posted 7 years ago

“Excellent boiler, only just had a 111 installed but so far it performs exactly as promised in the promotional material. The modulation is working flawlessly, it runs quietly and with the Nest thermostat/controller is really way to program and then to tweak to personal preference.”

Helpful Report

Posted 7 years ago

“Brilliant service, excellent product”

Helpful Report

Posted 7 years ago

“I'm an installer and I made a mistake on a notification through the Viessmann Installer Portal, my email was answered and the problem rectified all before 9am. You can't ask for more! good work Viessmann.”

Helpful Report

Posted 7 years ago

“Telephoned Bourne Heating 8.30 am, visited 9am and quote delivered same evening for Viessmann Vitodens 100-W boiler, Magna-Clean filtration unit and 12 thermostatic radiator valves. Quote accepted next day and work started 2 working days later and took 3 days plus recommended 1-day Power Flush within next 14 days.Excellent efficient and reliable service from professional engineer Anthony and 10 year guarantee.”

Helpful Report

Posted 7 years ago

“boiler has an intermittent fault ....fitters have not managed to resolve .”

Helpful Report

Posted 7 years ago

“hi, what a fantastic boiler, heats the rooms up a lot quicker and the temp is controlled to suit. Already seen a saving on our smart meter. I notice our shower is warm all the time, not like before hot and cold. Keep up the good work. The fitter from hug ltd was billiant,cleaned up after he finish”

Helpful Report

Posted 7 years ago

Viessmann Limited is rated 4.3 based on 1,058 reviews