Viking Direct Reviews

Name: Viking Direct
Address: -, - -, Ashton Under Lyne
Rating: 1.21

1.2 Rating 307 Reviews

5 %

of reviewers recommend Viking Direct

1.2

Based on 307 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 16%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Viking Direct:

Viking is Ireland’s leading supplier of office supplies, we offer an extensive range of office supplies, first class customer service and unbeatable prices.Our range of office supplies includes everything from office furniture, computer desks, and filing cabinets to ink cartridges and office stationary. Whatever you need for your office, we’ve got it covered. Free delivery is available on all orders over €75, Visit our delivery page for more information on our same day delivery and next day delivery service. Browse our wide selection of office supplies and order online today. Viking has all the inspiration your office needs!

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Viking Direct 1 star review on 6th September 2025

Gordon

Viking Direct 1 star review on 21st August 2025

Anonymous

Viking Direct 2 star review on 17th March 2022

Jitendra Patel

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First experience of using them. I ordered printer cartridges to arrive today and they have not, although the website says the status is "delivered". They also only have customer services till 5 pm so wont be able to speak to them till monday”

Helpful Report

Posted 7 years ago

“Long winded order process on an expensive call line after being unable to process the matter online. Given a freecall line number and a delivery date. It didn't arrive, gave another date, goods still not delivered. Called again to be told they were out of stock, had been for some time and had no idea when stock would arrive. The person on the telephone seemed to think the situation quite reasonable. So I cancelled the order and hopefully my money will have been returned by now.”

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Posted 7 years ago

“Disgusting service, company cancelled my order because its "not valid" due to a pricing issue I bought the item on sale, so they cancelled it, then changed the price to a higher amount... would give zero stars if it was an option”

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Posted 7 years ago

“Placed an order with them, they took the money. After waiting for a week for my order I contacted them to be told they cancelled it - without telling anyone! Avoid these cowboys if you want to receive your purchases...”

Helpful Report

Posted 8 years ago

“Poor customer service and I know realise they are massively overpriced.”

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Posted 8 years ago

“Never buy from Viking Direct products. Nightmare Customer Service!”

Helpful Report

Posted 11 years ago

Viking Direct is rated 1.2 based on 307 reviews